Bonanza's Resources for Sellers Affected by Wildfires
There have been multiple fires in the western United States that have left destruction and devastation in their paths. 94 large fires have burned 4.6 million acres. More than 30,000 firefighters and support personnel are assigned to incidents across the country. Evacuation orders remain in effect for communities near 36 large fires in the West.
Many Bonanza sellers have been impacted by these fires, as well as by recent hurricanes, so first and foremost we'd like to extend our condolences to those struggling throughout this time. Our thoughts are with you and we are hoping for safety for you and your loved ones.
We'd also like to offer some resources for sellers who understandably might not be able to keep up with their booths for the time being. There are many options available for you:
Place your booth on vacation.
If you'd like your booth to be temporarily offline, Bonanza offers a "Vacation mode" feature that will automatically set all listings to "Reserved" status while you are unavailable to fulfill orders. Visit your Booth settings from the Selling dropdown in the upper lefthand corner of any page and set "Booth currently on vacation" to "Yes." You can leave an optional note to buyers who visit your booth while it is on vacation mode. Be sure to save your changes. All items will be set to "Reserved" status.
Place individual item listings on hold.
When viewing a listing while logged into your seller account, you will see a link to "Reserve item" just under the listing title in the top-right corner of the page. Click the link to set that individual item to "Reserved" status. You can also visit the Batch Editor and select the items you wish to reserve. Set the status to "Reserved" using the "Set Status" dropdown in the toolbox at the top of the page and apply your changes.
Add a notice to your shipping information.
If you'd like to stay open but will be delayed in sending out items, you can update your shipping information on the Shipping & Returns page of your Booth Settings. You can also add a notice to the beginning of each item listing by visiting the "Text Editing" section of the Batch Editor. Adding a note about the delay can help you keep your business running during this time and keep buyer expectations in check.
Contact Support
We are hoping for a quick recovery to all those affected by these devastating wildfires. If you are in need of assistance or have any questions, please don't hesitate to contact [email protected] or visit the Help Center.
TurboTraffic Raffle Winners
In last week's blog, everyone who commented had their name entered into a drawing for a free TurboTraffic pack. We drew five names with the Wheel of Names random name picker. We will send the five winners an email to let them know the TurboTraffic pack will be applied to their booth along with personalized suggestions to optimize its use.
Here are our 5 lucky winners:
AND since we had such a large number of entries, we added another five winners!
Thank you to everyone who entered, and congrats to the winners!
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26 responses to Bonanza's Resources for Sellers Affected by Wildfires
Thank you for the head’s up about the fires, we are not affected here, there isn’t enough to burn! Product will go out within 2 days of order unless dealing with a holiday, then it will go out the first open day after said holiday.
Hi KrystalDragon, so glad to hear that you are doing well there in Arizona. Sounds like you have a great shipping policy.
This idea may be good for those of us living on the east coast during our noreasters as well. Thanks bonanza
Yes, absolutely, buyzjewelry! Thanks for your comment and take care!
Congratulations to Winners.
Thanks, watfordleather, and to all that entered the raffle. We’ll have to do another one around the holidays!
I feel sorry for those who are affected by the fires and coved 19. We are the Bonanza family and should be able to lend a helping hand to those in need.
Thriftyhands, thank you for choosing to be here with us! We couldn’t agree more with your post. Bonanza is more than a marketplace, we’re a community – and we’re willing to help anyway we can, as we’re a small, west coast business also. Per Shelly’s message, if you need help, please reach out to us ASAP. Thank you Thriftyhands!
At this time we are still doing shipping, but the CA fires have caused heavy smoke in NO Nevada area. So far Fernley, NV is smoke affected. All of our car swaps/race tracks have closed down, so this will be the worst year for us ever. ronclaussentees.com
I’m sorry to hear about the heavy smoke in your area, RonTees. Hope conditions improve soon. Take care!
Thank you Bonanza Team for all you do. Prayers for all those affected by the Wildfires.
Thank you so much, LisasTreasures4U!
GOD BLESS YOU FOR CARING !
Thank you, ooak!
Bonanza is fantastic
But if our products are from China, will this event delay the delivery of the item to the required place?
Hi Ahmed_M_AbuKhedeir! Be sure to get tracking on orders sent, in case there is an issue getting the item to the delivery area.
Speaking as a person greatly affected, three years ago, by similar fires I find this very thoughtful and in line with the community spirit of Bonanza. Thanks :)
I hope you have recovered well from the earlier fires. Take care, LifestyleRemedies!
I feel sorry for those who are affected by the fires. We are the Bonanza family and should be able to lend a helping hand to those in need.
Absolutely, Figenix! Thanks!
perfect
Best wishes to all affected by the fires. Not starting off the new decade all that great. We’ll get through all of this.
Thank you SpaceAgeAntiques, hopefully the decade is “all downhill from here!”
Congratulations to the raffle winners, make good use of the turbo traffic, its a really good tool to get eyes on your booth. Make sure that your inventory is up to date and accurate as well. For those affected by the fires and in need of parts to get your car moving away from the danger, we are offering a coupon for 5% off in our booth for those affected by the wildfires…stay safe!
Hi Brian thanks so much for providing some tips plus a coupon for those affected by the wildfires.Take care!
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