1) Is insurance included? Yes.

2) Can I ship to a PO Box? Absolutely.  This may create a 1-2 day delay as we need to physically send someone to the post office, although 95% of the time we are still able to ship within 3 business days.

3) How does the Shipping Special work? Our Shipping Special allows you to save money by purchasing more than one item from us. For example, if you purchase Item A with a $6 shipping fee and Item B with a $5 shipping fee, we will only charge you $7 (ie. $6 (highest shipping fee) + $1 (per additional lot won)). In this instance, you save $4. If you bought a third item with a $6 shipping fee, then we would charge $8 and you would save $9. This policy is universal, regardless of weight. So, if you purchase two 50-pound anvils, one ships for $1. Please remember that your invoice will be automated. Let us know if it needs amendment.

4) Can I bill shipping charges to my own FedEx or UPS? Absolutely. Just provide your account number and we will gladly drop off your items billed to your account.

5) Do you charge a handling or packaging fee? No. Our shipping fee shown in this sale is all-inclusive.

6) I live locally. Can I pick up my item? Absolutely.  We have a shop on Route 302 in Windham, Maine.

7) My item was damaged. What should I do? If you recevied a damaged item, please accept our apologies. In this event, just send us an image of the item (email a digital picture) and we will take care of the claim from there and send you a refund immediately. That easy.

Returns Information

We offer free shipping on most all of our items and pay for return shipping if you need to make a return regardless of the reason.

In cases where we have sent the wrong item, please accept our apologies and we will issue a return label through and refund in full as soon as received.

In all other cases of return (e.g. wrong size, changed mind, just don't like, don't need, etc.), we still pay for the return shipping cost and will issue a return label through and refund as soon as received.

In these cases, we deduct a 20% return fee to help offset the cost of double shipping, the merchant return fee, staff and supplies, etc.  It is always a loss for us when we take a return and this fee enables us to continue to sell here and offer free shipping.

Please email with any questions before purchase and thank you.