Adjusting for foreign shipping

I have a large order from a foreign country. I chose not to ship outside of the U.S. I did agree to this order but when I tried to make the shipping adjustment, I was limited to no more than $15. It was going to cost me more than $40 to ship. I couldn’t figure out how to make it work so I ended up canceling the order. This sucked. How was I supposed to adjust the shipping charge if the limit is $25 too low?

asked Translation missing: es.datetime.distance_in_words.about_x_years ago

4 Comment

abigdogmom says: April 09, 2019

I would also ask how they were able to pace the order if you choose not to ship outside the U.S. Bonanza need to take a serious look at their shipping limit for international sales. $15 won’t cut it most of the time.

abigdogmom says: April 09, 2019

I mean ‘place’ the order.

ArtistsUnion says: April 09, 2019

A buyer from abroad can add an item to a cart, but will see this [URL removed] “The seller requires that they approve this order before you can complete your purchase.”

ArtistsUnion says: April 09, 2019

and below it a green [URL removed] “Submit your order for approval”

3 Answer

It’s a pity to cancel the order…

If Your Buyer agreed to pay total >$40 post fee, couldn’t You add an additional listing titled e.g. “Reserved for A.B. Shipping upgrade” or “Reserved for A.B. Combined international shipping surcharge” with the proper amount?

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

Why not send it in 2 packages?

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

How come? I was able to enter any amount for shipping. I mean several hundred Dollars.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

lcutti
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1 Comment

ArtistsUnion says: April 10, 2019

Maybe it was not possible after viewing the order for approval? But You are right, using Flat Rate Shipping, I also could add hundreds. So, the original order should not be approved and then a link to a new reserved listing for a set of items and adjusted shipping fee could be sent to the Buyer.

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