Anyone else having trouble setting up tax rules?

I have 2 booths. One is set up w/the tax rules. THIS booth is set up – I reauthorized PP, hit save. Go to Set Up Tax Rules (which I have done 3 times!) & I keep getting a msg that there is an error. I set this booth up the same way I did my other. It is so frustrating. I’m at the point that the only error I will have is deleting my booths and moving on!

asked Translation missing: es.datetime.distance_in_words.almost_x_years ago

8 Comment

lostlizard says: June 07, 2019

I’ve got a green “reauthorized” for PayPal and Amazon Pay. I set up the shipping most used optin and save. Then I get the message that I must set up by 6/17 or be suspended. Yes, I’ve tried multiple times also without success. I am using a POB for my address.

suejo0101 says: June 07, 2019

I use my street address with the same result you are getting!

MommyOf2QTsScentWork says: June 07, 2019

I hope once you get the green “reauthorized” that it’s set. Three of my booths are showing green “reauthorized” but still have the message I need to update.

ccmom says: June 07, 2019

got the comment too several times…all the information was there except the state..Go back and try to put the State in for the shipping address…then all was fine

Margiecrafts says: June 07, 2019

I keep getting the message, too, that I need to update before 6/17. It says Reauthorized. I sent a message to Bonz contact.

suejo0101 says: June 08, 2019

@Mommy – I have put the states in along with a tax rate and still get the message that I need to update.

lostlizard says: June 08, 2019

By golly! I went back in and closely examined my address info. Yes, the state was missing (how? I auto filled it and swear it was there). I manually filled it in and, yes, the form was complete. Maybe a big, flashing or colored empty space reminder / error would be beneficial.

MommyOf2QTsScentWork says: June 08, 2019

I also checked my state and sure enough, it was missing. I’m like lostlizard. I know I put it in. Once I added PA, scrolled to bottom and hit save, I got the confirmation.

3 Answer

This is an official Bonanza response.

Hi @suejo0101,

Sorry for the confusion. We had a look at your re-authorization form and see that you did not fill in the “State” field.
https://www.bonanza.com/booth_tax_reauthorizations/4760/edit

Once you enter the state, click the green button to save the change and you will receive a confirmation that the re-authorization is complete.

Sellers can access their re-authorization form at any time until they have completed re-authorization by using the link in the banner at the top of the Selling [URL removed]
https://www.bonanza.com/selling_dashboard

Hope that helps! Let us know at support@bonanza.com if you have any other questions or run into issues completing your re-authorization.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

Katyoke
Reputation: 1512
See Katyoke's booth

5 Comment

ccmom says: June 08, 2019

exactly what I said…happened to me several times…

suejo0101 says: June 08, 2019

Thank you for your answer but on my end I see AL, TX, WA, IA as far as States go. Its all rather confusing

suejo0101 says: June 08, 2019

I took a screen shot – tell me how to get it to you and youwill see that I filled in the states, tax rate, etc at least 3 days ago

CindyBear says: June 08, 2019

You fill in YOUR state, the state in which you are shipping your items from…(it is asking you to COMPLETE YOUR Address)

CindyBear says: June 08, 2019

send screen shot…bonz message, have to have the picture uploaded somewhere (use an incomplete listing..I do) then get the URL and paste it in message between exclamation points

Sorry for the confusion. We had a look at your re-authorization form and see that you did not fill in the “State” field.

When you go in to reauthorize..there is button to give PP permission click on that says you are reauthorized…But…you are not finished…

now

Stay on the same screen…..

you have to scroll down and fill in your address (the address you will be shipping from) which in all cases for me had my complete address EXCEPT my state and therefore the reauthorization was NOT complete…once I filled the state of MY address it was complete…

It has to be done for every booth…

Since everything is complete, I cannot go back in to take screen shots…

and you DO NOT have to set up the tax rules for those states that bonz is going to collect taxes for

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

ccmom
Reputation: 12648
See ccmom's booth

4 Comment

suejo0101 says: June 08, 2019

I did that. I filled in MY adress. But when you go to Create Tax rules you have to fill in destination codes and a tax rate. My shipping address is UTD, PP was reauthorized (now telling me I need to change my PP acct) I went in & deleted all the tax rules & will try again

suejo0101 says: June 08, 2019

I deleted everything and started over. I made sure my shipping address was correct, deleted tax rules. Everything is ok EXCEPT for the PP box tellimg me I need to change my PP account. It used to say it was authorized. I’m just going to sit tight & see waht happens.

ccmom says: June 08, 2019

you do not need to create tax rules for this….just wait until tomorrow..open the link to authorize, chose personal account (unless you do have a business account) then scroll down and add in your address…don’t have to go anywhere else…

ccmom says: June 08, 2019

I did find that it was easier for my 3rd booth when I went to paypal and added it’s email address as an alternative email for the account

It took me forever (well, not me really but Paypal) to bring up the information. I’d log in and then it looked like normal with Paypal having no inclination of reauthoring Bonanza.

I had to try this several times a day since the blog came out, finally tonight it worked.

Just keep doing it and eventually it will get reauthorized.


Editing to [URL removed] Based on one of your comments, I see you may be having a separate issue. Good luck!

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

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