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Credit or debit card, paypal options
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I noticed when I edited a item yesterday to sell internationally (namely Canada) that the Credit or Debit Card option showing on the listing went away. The items that I did not change still show that option. Why is this happening? A lot of people do not know they can pay with a credit card using PayPal. The whole reason I made the change was to accommodate a interested buyer from Canada. The person sent me a message to see if there was a way she could pay with Visa. I had to let her know she had that option through PayPal. I want the Credit or Debit Card option to show along side the PayPal option. A lot of people do not like PayPal and my sales totally tanked as soon as the Direct Checkout option on Bonanza went away. I find it very distressing to say the least.

asked Translation missing: es.datetime.distance_in_words.over_x_years ago

abigdogmom
Reputation: 3559
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1 Answer
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I believe that the only way that a buyer can pay with a credit/debit card is if they checkout using the PayPal option. However, a buyer does NOT need to have a PayPal account in order to make that payment. When they pay for their items via that option, they still get the same protection from their credit card company, since PayPal is simply acting as a “gateway” for payment.

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answered Translation missing: es.datetime.distance_in_words.over_x_years ago

tomwayne1
Reputation: 8637
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6 Comment

abigdogmom says: November 25, 2017

That is correct as far as I know. But, even though Bonanza no longer offers direct checkout, the debit/credit card option still appeared on my listings until yesterday when I added the International selling option for Canada. When I did that, the credit option went away for those items.

tomwayne1 says: November 25, 2017

You should have a Bonanza seller who is from Canada check one of your listings to see if it only shows up for non-USA buyers.

abigdogmom says: November 25, 2017

I had a Canadian buyer message me with the credit card question last night and that is when I noticed the problem.

tomwayne1 says: November 25, 2017

Is it possible that the buyer just missed the fact that they could do it through PayPal?

abigdogmom says: November 25, 2017

She asked if there was a way for her to pay with a credit card and I told her she could through PayPal. She didn’t know that. She bought the ring, but a lot of people would have moved on.

abigdogmom says: November 25, 2017

She really didn’t want to mess with PayPal, but I guess she wanted the ring more :)

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