Aside from blocking the buyer, I would send Bonanza copies of the profane messages he is sending you. They do not allow users to treat each other this way.

The only thing I could think of is to contact customer service with the issue, I dont think there is anything that could be done however other than you blocking the person. Below is what I found from Bonanza on how to block someone.

How to block a [URL removed]

Most shoppers on Bonanza are friendly, smart, attractive, absolutely wonderful people. But every once in a blue moon, we’ve had a seller ask us how they can block specific users from making offers for products, due to bad behavior or other reasons that are hard to imagine.

As a seller on Bonanza, you’ll probably never need to use the “ignore purchases from user” feature. But in case you do, here’s where to find it.

…..Under the Selling menu, choose Booth Settings
…..Navigate to the Payments & Purchases tab
…..Scroll down to find the Buyer Restrictions section
…..Use the Ignore purchases from these users widget to specify one or more users that you’d like to block
…..You must start typing in a buyer’s name and then select it from the drop down to successfully block the buyer. Be sure to save your changes once you are done.

Hi [URL removed] Sorry you had to endure this atrocious treatment. If you ever have an experience like this again, I advise that you NOT call the person, or in any other way escalate your contact with him/her. When he first abused you in writing, that was a serious red flag. I’d be concerned that in directing me to call him/her, that the person was luring me into some sort of activity that could further damage me in some say. I feel that the whole incident instigated by this person is deceitful in some, and probably many ways. In calling you opened yourself up to more abuse.

As someone else suggested, I’d for sure alert Bonanza to it, while pursuing the regular channels to resolve it.

Take care and good luck to you!
Sandi

Visit my [URL removed]
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I really did not want to call them but i had to get some answers to what it was that was even wrong in the first place. I had to listen to them to find out if I was correct that they were from another country and had communication problems or if they were mentally challenged, I felt that I could get the information I needed only by actually hearing them talk, this would answer many of my preconceived thoughts and also help me to better understand what I was dealing with. plus I couldn’t get them to even explain what was wrong in the first place. Without having this information i really couldn’t help them in any way. i also wanted to get this resolved quickly so i could cut contact as soon as possible. I wasn’t worried about anything as far as them gaining anything in any way on me by the call my phone number does not reflect my location and i have no service since i call using a WIFI app.

So I did get what i wanted to know, even if it was mostly out of curiosity and also to be able to better understand what I was up against. For me I really didn’t want to make the call and waited till later in the evening before I did, i made sure i had the manual up on one of my computer screens so i could have information ready and provide help. i also had the ad up on another monitor and the messages posted on a 3rd monitor so i could go back and forth with all information instantly. but as I said the communication was going nowhere, even when i asked directly for a few simple answers, needing just yes or no answers, all i heard was the same stuff repeated over and over saying “nothing comes out” I tried to get them to define what they were expecting to come out of what? Or what was supposed to be coming out of what?. I just need to get a starting point to be able to figure out what they had tried to do or how it was connected in hopes that I could find the error but with such a vague references and such an unreasonable person, who had already made up their mind on how to handle the issue IO finally had enough and simply interrupted them and told them that if they didn’t shut up and listen to what I’m asking i was done trying to help/ Of course they just yelled louder and I hung up.

I di get what I need and I sent them a message explaining that I was done with them and gave them till Tuesday to post return tracking and if they didn’t do it by then I was not going to except the package and I was be done with this sale. I just sent them a reminder since they sent me another message making a point to act as if I was up to something since I had made a mistake on the model number by unknowingly swapped the last 2 numbers. the model number posted on the item was DRC8052 and I posted it as DRC8025 which really has no bearing on anything since they do not make a model DRC8025 in the first place so i had nothing to gain but once I saw that I realized why that item did not sell months ago on eBay. I never even noticed it and I know that this buyer didn’t see it either until they probably were doing some research on it and saw the number had no results showing when a search was done. Then they act as if this is their new issue with it? I just can’t figure out what they are thinking, as if everyone isd as dumb as they are and they think they are so cleaver. I can say that i’m still not sure if they are mentally challenged or not, since the accent may be hiding that fact. It just seems like the type of things that could be be working within an impaired mind,

I had a few ebay buyers that I had to call in and ask if the buyer was in fact challenged in some way so i knew how to handle the situation. I was very concerned since I started getting messages out of the blue in regards to some items i was selling and some comments were made about my overall score being low at that time from cancelling a bunch of orders without knowing i was getting defects for doing so. I was contacted by a few buyers who wanted to cancel and i did unknowingly that i was going to be punished for doing as they asked. It was something that i never had to do before and didn’t know I collected 3 defects in a month for doing so until a few months later.

So I have this person sending me messages saying how I was a bad seller who has a poor score but every word was misspelled and there was no punctuation, and mostly made no sene. It continued for a few weeks before i calle. I had them blocked but they could still send me messages, that’s when i called to find out how this is possible. then I asked about their health so i knew to be careful not to say anything that might be unfair to them. I was told that ebay had no indication that they were impaired and I felt at that time I neded to say something back to them to try to end the problem. I felt if I simply used what they were doing and copied their messages and sent them back stating I cannot continue arguing with a mentally challenged person, read what you have sent me and tell me you don’t live in your parents basement and will never have a girlfriend in your entire life. I would appreciate it if you left me alone and maybe you should start considering doing something constructive with your life, you probably should have stayed in school judging by what i have seen i would suggest you consider you possibilities and do your parents a favor and move out so they don’t have to put up with you any longer, consider yourself lucky that they allow you to exist, I’m sure they feel sorry for you and know you will never amount to anything. But you still find time to constantly send me messages for no reason? They sent 2 more after that and i did not reply.

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