Out of stock and fee refund

I had a buyer purchase two items. One item was out of stock. Payment was received through Paypal. After I messaged and emailed the buyer about the item out of stock, I did not get a response back about the options I gave her. I sent partial refund via Paypal and had the other item shipped, but the original total amount is still on record on Bonanza—how can I change the original purchase total to reflect the refund that was given? Should the Bonanza fee be less now since the buyer received her partial refund?

asked Translation missing: es.datetime.distance_in_words.over_x_years ago

1 Answer

I think this link might be of help to you. It also include information concerning fee refunds https://www.bonanza.com/site_help/offers/cancel_transaction_on_bonanza

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answered Translation missing: es.datetime.distance_in_words.over_x_years ago

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