Refund

Hello, i want to give a full refund to a customer. His purchase is lost from a courier! What i have to do? Thank you!

asked Translation missing: es.datetime.distance_in_words.over_x_years ago

2 Comment

EmpressDepot says: December 17, 2018

Once you do the refund, I would contact Bonanza after you do the refund and let them know you are refunding because the package got lost in the mail, not because it had anything to do with your customer service or something not as described. This way, I bet it would not bring your…

EmpressDepot says: December 17, 2018

your refund performance rate down.

1 Answer

Refund your customer payment through that payment processor (PayPal, usually) and then request a refund of your Bonanza seller fees. You can find that information [URL removed]

https://www.bonanza.com/site_help/offers/cancel_transaction_on_bonanza#refundFee

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

tomwayne1
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