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What is the best way to "refresh" your listings?
Upvote this question 1 Downvote this question

I used to “refresh” my listings using Add or edit items > Duplicate > tweak > delete the old listing and then activate the new one.

Now when I duplicate a listing the pictures are lost.

Any suggestions?

Thank you in advance.

asked Translation missing: es.datetime.distance_in_words.almost_x_years ago

whimseys
Reputation: 185
See whimseys' booth

4 Comment

whimseys says: August 08, 2017

Was able to contact Support using Ask a question. The response

whimseys says: August 08, 2017

Thanks for writing in! We made some changes to the way the duplicate option works on the Add or Edit Items page. It will no longer duplicate the images or the description as it did before. If you want to duplicate listings fully, what you will need to do is use the duplicate option from the batch ed

whimseys says: August 08, 2017

from the batch edit page. From there, it will copy everything, including the images and descriptions. You can get to the batch edit page by doing the [URL removed] 1. Click Selling 2. Click Items 3. Click Batch Edit From there, you will see a “duplicate items” option. Simply select it, then select th

whimseys says: August 08, 2017

Simply select it, then select the listing you want to duplicate, and finally click the “Apply Changes” button.

4 Answer
Upvote this answer 1 Downvote this answer
Accept hover

Thanks everyone.

Here is the response I received from Support using Batch edit.

Thanks for writing in! We made some changes to the way the duplicate option works on the Add or Edit Items page. It will no longer duplicate the images or the description as it did before. If you want to duplicate listings fully, what you will need to do is use the duplicate option from the batch edit page. From there, it will copy everything, including the images and descriptions. You can get to the batch edit page by doing the [URL removed]

1. Click Selling
2. Click Items
3. Click Batch Edit

From there, you will see a “duplicate items” option. Simply select it, then select the listing you want to duplicate, and finally click the “Apply Changes” button.

Let us know if you have any trouble. Have a great day!

selected by Bonanza as the best answer

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

whimseys
Reputation: 185
See whimseys' booth
Upvote this answer 0 Downvote this answer

They really messed up the duplicate listing function. Have two browsers open and just have to re add. Copy and paste. You can also copy the picture. Not quick like it use to be.
Didn’t know about the batch edit feature. I did contact support awhile back about the duplicate feature and they didn’t mention batch edit.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

A2z4u2c
Reputation: 1291
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1 Comment

whimseys says: August 08, 2017

Thank you. If it comes to this, I’ll do it.

Upvote this answer 0 Downvote this answer

“Now when I duplicate a listing the pictures are lost.”

@whimseys, when I duplicate a listing, my photos don’t disappear.

Address this problem at bonanza@support.com, maybe it can be easily fixed.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

ArtistsUnion
Reputation: 3676
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3 Comment

whimseys says: August 08, 2017

Thank you. What browser are you using? I might try a different one.

whimseys says: August 08, 2017

When I sent a message to Support I received…Your message to bonanza@support.com couldn’t be delivered.

ArtistsUnion says: August 08, 2017

Google Chrome. But I never use ‘Add or edit items’ page to work on my listings, only the ‘Batch edit items’ options.

Upvote this answer 0 Downvote this answer

My pictures and description disappear as well. I’m using Firefox

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

Tammies_Treasures
Reputation: 574
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2 Comment

whimseys says: August 08, 2017

Just received a response from support. Go to the top.

Tammies_Treasures says: August 08, 2017

Thank you for sharing whimseys

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Asked: Translation missing: es.datetime.distance_in_words.almost_x_years ago

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