Hello.
Doesn’t Bonanza send out an automated notification to a buyer once a package has been marked as shipped along with the tracking number to the package? I do always contact a buyer once they have made a purchase letting them know when their package will ship, etc.
I received an email from Bonanza as below in quotes. I know that sometimes buyers want a real-time update. Just wondering if Bonanza sends out the automated notification as I have always thought they do and have even told buyers in my emails to them that they will receive notification.
Also, I do not really like the automated email sent to me from Bonanza when a buyer has a question. It tells me absolutely nothing and then I am left communicating with a buyer completely blinded. I think this should be changed.
“This is an automated message from Bonanza on behalf of xxxx.
xxxx has requested that you contact them regarding Order #[phone number removed] at your earliest convenience.
If you want to reply to the buyer, you may use the form below."
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EmpressDepot Reputation: 7344 See EmpressDepot's booth |
As far as I know Bonanza sends them a message. I just received a sale and i received notification from Bonanza about the sale, but it has always been like that. I also will send a message to the buyer saying that they will receive a message with tracking from bonanza and paypal when the item is shipped.
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misskeech Reputation: 1958 See misskeech's booth |
1 Comment
Usually, when a marketplace wants to keep conversations via their internal msgs system, they send an e-mail to a seller with info that she/he has received a message from a buyer (without adding the original text), so a seller has to open it and answer on a marketplace msgs page.
In case of some other marketplaces, which don’t have an internal msgs channel, they send a buyer’s message straight to a seller’s e-mail address.
[URL removed] “It tells me absolutely nothing and then I am left communicating with a buyer completely blinded.”
Has something changed here? Doesn’t this message appear in Your B. inbox anymore?
Before, if we first noticed B. e-mail, we could open a message in our B. account, read it and then answer a buyer.
As far as Your title question is concerned, on help pages they have only info with this sample, how to inform Your buyer about shipping an [URL removed] https://www.bonanza.com/site_help/general/email
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
2 Comment
I have received messages ONLY in my email and not in my B-mail here.
Things here are never as smooth lately as they should be.
At Least Bonz does NOT HIDE the buyers email so I can send them a direct email with the conf# and always Thank them for their Purchase.
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Atomicdiner Reputation: 1902 See Atomicdiner's booth |
I haven’t sold anything on Bonanza in SO long I couldn’t begin to answer you! lolol
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suejo0101 Reputation: 59 See suejo0101's booth |
Well, I never face this kind of problem, I only receive messages, not emails. But right now, I am badly stuck in my college project and I am thinking about taking online help for this. But before that, I want to know more about it. So I am reading the best essay review removed] Hope I will find the best essay help soon.
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TaylorH1003 Reputation: 12 |
Hi, It’s a really amazing post. I love to know about different things. I was reading about due diligence services removed] I need their help to make a perfect business plan. And while reading about it I am glad that I found your post. Thanks for sharing this post with us.
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NehaR21 Reputation: 12 |
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