Sold 2 items on Bonanza recently and used shipping through Bonanza prepaid shipping account. When I printed out the labels, they did not contain a numerical bar code beneath the supposed bar code graph. The bar code graph on the label did not appear complete like other shipping label bar codes. However, after the transaction was complete and the labels printed, tracking #s for both shipping labels appeared in my Bonanza dashboard. My postmaster said neither label scanned as having tracking and that parcel first class needed tracking. Told him that I got tracking #s after printing labels but having looked at what appeared incomplete barcodes on the labels without tracking #s printed on the labels, it did not surprised me.
I contacted Bonanza support 3 days ago and so far no response. Today I sold an item on Bonanza and afraid to use Bonanza shipping, although I have over $30 in the account allocated for shipping, due to a possible flawed glitch in the shipping app.
Has anyone else experienced this?
[URL removed] Just got a response from Bonanza support which I don’t quite understand since the Bonanza dashboard referred to a tracking #. See [URL removed]
Thank you for emailing. I am happy to help. The USPS cannot scan because the selected service does not provide tracking. Only a receipt number is provided with USPS First-Class Mail
large envelope or flat.
The service is not expensive but there is no tracking.
First class package/parcel provides tracking. It costs a tad more but the tracking is included with the shipping service.
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magnetbookmarks Reputation: 53 See magnetbookmarks' booth |
Hello bargainbuffet4you
Welcome to the Bonanza Community and we are sorry to hear about the trouble you have had with your shipping labels no having the bar code.
So that our Bonanza team can take a look please email them at support@bonanza.com. Please provide them with the details and information you may have.
bargainbuffet4you it is our pleasure to assist you, please do not hesitate to reach out to us if we can be of further assistance.
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
Here is another person that had the same problem and the answrs they got from other Bonanzer’s.
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BargainHunterCrafts Reputation: 664 See BargainHunterCrafts' booth |
You have to click to have the barcode to show.
You would think that the default would be having the bar code showing and shipping price not to show.
Instead, you have to make sure you click on these items.
If you using Paypal for shipping, I believe you can go into Paypal and reprint the label and then the bar code should show.
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Policequilts Reputation: 925 See Policequilts' booth |
I use paypal for all shipping….just too many things seem to go wrong here…with the shipping, but also since at the beginning bonz did not have shipping, all shipping had to be done elsewhere..I just am more comfortable with something I know works
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ccmom Reputation: 12648 See ccmom's booth |
I was about to buy shipping on Bonanza, and saw [URL removed]
USPS First Class
- tracking not included
It appears that they don’t include shipping with First Class Package, and there isn’t even a way to add it.
Also, as of 3 days ago, First Class Package doesn’t exist and is replaced with Ground Advantage. Bonanza doesn’t seem to have caught onto that yet.
I went and got my shipping from Pirate Ship for the same price and got tracking. Bit of a hassle, but if Bonanza leaves me with no tracking that’s a bigger problem.
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dunni88 Reputation: 12 See dunni88's booth |
Great article. It helps a lot for my work. Thanks for sharing these effective and helpful ways. [URL removed]
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JyoC Reputation: 16 |
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