First offer recieved

Hi
I have received an offer for my item but buyer excluded shipping, and I can not see any counter offer button, can anyone guide me on counter offer? and how long is the offer valid till? Thanks

asked Translation missing: es.datetime.distance_in_words.almost_x_years ago

1 Comment

FrogAndBearCreations says: June 22, 2018

you can edit the item to reflect a “counter offer” and send a message to the buyer also for what you need to make on the item of interest

5 Answer

Unfortunately unless the offer was from an area that you do not have shipping set up for (international)..you cannot counter offer…the offers are supposed to include shipping…if the buyer read the process correctly…

You can contact them and ask if they meant the offer to include shipping..and decide what to do from there…

here is help with offers

https://www.bonanza.com/site_help/general_selling/receive_offer?layout=&title=What+do+I+do+once+I+receive+an+offer%3F

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

All offers sent to sellers automatically include shipping charges, taxes, discounts, etc.. Either accept as-is or reject the offer. You can add a comment/note to the rejection indicating that the offer should be higher to reflect any shipping cost.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

tomwayne1
Reputation: 8637
See tomwayne1's booth

Actually on my orders from International buyers they do not include shipping charges as I do not have them set other than Canada, when this happens I get an offer message and then I adjust the invoice and resend to the customer, they can at that time accept or decline.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

you can accept the offer but tick the box at the bottom that says that you want to change the invoice to add shipping. then the buyer has to accept YOUR new invoice or decline it. I’ve done it this way before many times.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

Hello Dear

Did you received my request?

Waiting to hear from you soon

e-mail. cedetsimoneaskeweas101@gmail.com

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

okanga101
Reputation: 708
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