How to cancel unfair bad feedback

I am new to on line selling, so I did not know that there should be no coma between thousand and a hundred. I wrote $1,100.00 instead of 1100.00
The platform read it as $1.00 A customer on line bought it, and that is how I found out what happened. I apologized twice, explaining to him that I can not sell a Platinum/Diamond watch for $1.00, that it was a computer miss-hap. I did return him the $1.00 but he went ahead anyway and ruined my rating by giving me a bad feedback.
The watch even does not belong to me – I am doing a good deed for and old lady friend!

asked Translation missing: es.datetime.distance_in_words.over_x_years ago

Jarmila
Reputation: 10
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3 Comment

ArtsyCrafteryStudio says: March 08, 2018

That seems really weird to me, but I haven’t listed anything with that high of a value. Hoping you get it worked out to your satisfaction. Thank goodness there is no auto shipping! You and your lady friends would be out of a lot of money!

ArtsyCrafteryStudio says: March 08, 2018

That man couldn’t have thought that he was going to get a REAL platinum/diamond watch for $1.00. Hasn’t he heard that if it is too good to be true that it probably is? What is wrong with him? Leaving bad feedback. He should have been thankful that he wasn’t scammed.

abigdogmom says: March 08, 2018

I just took a look at your feedback and it appears the negative comment has been removed. After looking at your items, a sensible person would have to know the price on the watch was a mistake.

1 Answer

you will have to contact support..only they can remove feedback

https://www.bonanza.com/site_help/contact_us

selected by Bonanza as the best answer

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

ccmom
Reputation: 12648
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