Hi Cynthia,
We’re sorry to hear that you need to return an item. At this time, there is not a form for buyers to fill out to initiate the refund process and since the seller sold you the item directly, they’ll need to send you a shipping label to your personal email address. You’re unable to attach/send photos, files, etc. to Bmail messages.
If you continue to run into issues with this return, please email us at support@bonanza.com and our team will help you through this situation.
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Asked: Translation missing: es.datetime.distance_in_words.over_x_years ago
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