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My seller account and booth disappeared
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i opened a seller acct in Mar, added quite a few pictures for my books, did the descriptions, etc but didn’t make the shop live as I wanted to add all products first. Then had to go back to work and didn’t have time to work on the booth until today – and my seller acct and booth are gone! what is going on – I don’t have time to start all over

asked Translation missing: es.datetime.distance_in_words.about_x_years ago

2 Answer

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Upvote this answer 0 Downvote this answer

Contact support@bonanza.com for help with this.

But first, check your login information to make sure you are using the correct user ID and password.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

tomwayne1
Reputation: 8637
See tomwayne1's booth

1 Comment

Upvote this answer 0 Downvote this answer

Maybe the following information from the Bonanza Help Center will be of use to you. I can’t imagine they would close your account.

‘If you’ve already set up an account and are returning to complete booth setup, point your mouse over the “Selling” link in the upper left-hand corner of any page and select “Add or edit items” from the drop-down and click the green button to “Open your Booth.”’

If this doesn’t help you should contact Bonanza support.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

abigdogmom
Reputation: 3559
See abigdogmom's booth

9 Comment

abigdogmom says: May 19, 2019

Did you click the green button to update your booth?

abigdogmom says: May 19, 2019

You might also sign in, click the selling link and select ‘batch edit’ to see if your items are on reserve. If so, go to set status and select ‘for sale’

abigdogmom says: May 20, 2019

Hopefully you will hear from Bonanza support today. I know you are frustrated.

abigdogmom says: May 20, 2019

I can see that you have a booth that has not been activated when I click on your booth name.

tomwayne1 says: May 20, 2019

@abigdogmom… I think mm97 is the poster’s buying account.

abigdogmom says: May 21, 2019

@tomwayne1 That;s what I thought, too. But this message made me think different when clicking on the link under her question ‘You do not have permission to access the booth requested. If this is your own booth and it hasn’t been activated, you must be logged in to view it.’

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