Removing user review?

I thought we had a way to recommend to Bonanza on removing a user review if it was for a different item than the review is sitting on.

I’ve got a listing that has a minus one star for a review and when I click on it, it says something like no comment left for review…basically shows nothing and all I’m left with is the minus one star up top of my listing.

I dread these reviews showing up at the top of my listings.

I know I’d feel completely different if the review being left was for the exact item they purchased rather than on a listing for a product they did not purchase….otherwise I just think it reflects badly on me.

One time when I was reading around on the internet there was a forum where some buyers posted about our reviews here on Bonanza….that the reviews left had nothing to do with the item and they did not like that….so shoppers feel this way also.

Here’s the [URL removed]
https://www.bonanza.com/listings/Butterick-Costume-Renaaissance-Craft-Sewing-Pattern-Misses-Girl-Child-Matching/[phone number removed]
Does anyone see a way where I can suggest to have it removed? I just do not see a way, but may be missing it and so thought I’d ask.

Thanks,

Sharon

(sorry, I do not mean to talk bad about Bonanza directly because I love selling on Bonanza, it’s just that the review situation seems no good at this point in time…may be best to start all over again with the reviews)

asked Translation missing: es.datetime.distance_in_words.about_x_years ago

8 Comment

SparklesJewelry says: April 11, 2018

I agree Sharon, it doesn’t look good for the seller at all! I love selling here also, but i have no idea why they put these things up.

EmpressDepot says: April 12, 2018

Yes, a good word is that the reviews are running haywire all over Bonanza, from what I know, it seems none are connecting.

zappys_closet says: April 12, 2018

why Must you apologize to Bonanza for mentioning a concern or issue? It should not be that way!

loves_birds says: April 12, 2018

I didn’t see EmpressDepot’s comment as an apology to Bonanza. I think she was just being careful not to create an “it’s us-against-them” atmosphere as some seem to do on here.

gearseller2 says: April 12, 2018

I seem to remember complaining about that when I first started here (9 years I think)- seems to have gotten lost in the growth pattern. Thanks for raising the issue again.

zappys_closet says: April 12, 2018

Ca Caw

EmpressDepot says: April 12, 2018

I’m the same way offline when dealing with people or companies that I am for the most part happy with. When there is neg about something, I always still like to make sure and mention a positive. It’s just important to me to be this way.

EmpressDepot says: April 12, 2018

Important to me because I still like for the people or companies to know I still appreciate them.

3 Answer

This is an official Bonanza response.

Hi Sharon, we’re happy you brought this up! You can easily remove that 4-star rating from your listing by clicking the x that appears in the catalog information on the listing. We went ahead and did this for you and you should not see the rating on your listing any longer!

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5 Comment

EmpressDepot says: April 12, 2018

Thank u Jon. That is excellent.

FrogAndBearCreations says: April 12, 2018

where doen one go to view these ratings?

EmpressDepot says: April 12, 2018

Good question. I do not recall being asked to review something I’ve bought before on Bonanza…

EmpressDepot says: April 13, 2018

Sorry, I misunderstood your question. You’ll see them at the top of your listings…reviews do not appear on every listing though.

FrogAndBearCreations says: April 13, 2018

thanks

You can hide the Walmart product reviews link if your a Silver Member or above! Go to Selling Dashboard> Booth Settings> Booth Appearance.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

Hello Dear

Did you received my request?

Waiting to hear from you soon

e-mail. cedetsimoneaskeweas101@gmail.com

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

okanga101
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