Seller does not give tracking number

Seller says Item shipped but will not give tracking number??

asked Translation missing: es.datetime.distance_in_words.about_x_years ago

bonzbuyer_aqloj
Reputation: 10
5 Answer

Was it a small or flat item? They might have shipped it as a USPS first class flat envelope, in which case there isn’t a tracking number.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

Many good points and reasons in the answers everybody provides but note that the original poster does not provide any additional info on what and when they ordered item and probably will not return to reply if or not they received said item. Buyers need to realize that there are things beyond the sellers control when shipping items and that sellers do have an outside life besides waiting (sometimes months) for a sale here.

I personally check once a day but online shopping is not an instant gratification have it in your hands NOW sort of thing like at a store. Please have a little patience and would be nice to have info about exactly how long you had been waiting for item.

While we can offer insight on what may have happened, only the SELLER can really answer your concerns.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

A seller would be insane not to have a tracking #, 99% of all shipping services include the tracking # for free so in most cases there is always a tracking # available. However, First Class flat letters are the only one I know of where there is no tracking offered. Give it 1 work week, if nothing, file a claim thru Paypal (or whomever you paid with). This is how I handle all of my purchases as these days if a seller cannot ship within 24 hours of purchase I tend to not purchase thru them again.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

6 Comment

abigdogmom says: March 07, 2019

I hope you take into account weekend and holidays.

Atomicdiner says: March 07, 2019

And WEATHER Issues

BookbinEtc says: March 07, 2019

Well, then, I guess all us Canadian sellers are insane! Most of our parcel services don’t include tracking, unless you charge about 10.00 more. Don’t jumpt the gun too quickly.

KazooDecor says: March 07, 2019

You also need to take into account the seller’s handling time. Not all sellers will ship within 24 hours. It should be clearly indicated in their shipping policies or in the booth or item description.

EmpressDepot says: March 07, 2019

I’d be out of business if buyers would only buy from me if I ship in one day. I have a job off the internet, a disabled mom that I take care of….and from 3:30 till just now I’ve been on the phone taking care of business offline continuously. I understand though that buyers want their package…

EmpressDepot says: March 07, 2019

ASAP but I’m just glad that there are some who accept shipping in 2 days to be to their satisfaction. Take care :)

Tracking does cost extra, when it’s basically the same as First Class time-wise. Like Kazoo said, USPS first class flat envelopes under 13 oz. can be mailed w/o tracking and will be just as safe as any letter, bill, card, etc, you mail with a stamp.

Some sellers keep their prices down by saving the tracking fee thereby helping the buyer save on their item. No one is insane; on the contrary, they may be kind in trying to help you save.

The tracking more than doubles my shipping fee, but I do it because there are so many thieving buyers who learned so many tricks from eBay to get their items free, and no tracking is one way to hand a thief a freebie.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

2 Comment

KarensCollections says: March 08, 2019

I’ve never had to pay for a tracking number, it automatically comes with shipping.

abigdogmom says: March 11, 2019

I have never had to pay for tracking either. I use Paypal for shipping and tracking is included. I have never used Bonanza so don’t know how it works.

This is a sore spot for me, Buyers expectations for a 24 hour shipping is not always realistic, Sellers do have a life other then internet selling. That being said a sellers normal shipping policies need to be stated. if a buyer cannot live with stated normal shipping [Which is normally 24-48 hours for me]and [I do not shipping on my Saturday Sabbath] they do need to look else where.

As for Tracking Number the PO has done quit a sell job their. It seems everybody now expects expensive tracking, but does not want to pay for it. I am now using 1st class flat without tracking as much as I can so as to make mailing as reasonable as possible for the buyer. There is NO free shipping. If the buyer desires tracking I will edit the listing for them so tracking can be had, just let me know before purchase.

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

Question Vitals

Viewed: 1276 time

Asked: Translation missing: es.datetime.distance_in_words.about_x_years ago

Latest response: Translation missing: es.datetime.distance_in_words.about_x_years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.