Seller Community Forum

I may be sleep deprived, but suddenly when I view one (any one) of my listings Christmas type music plays!! If my customers hear that they'll run, I would. Its annoying! And with over 1,600 items, I would like them to stay awhile and browse. ...

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hello, according to ebay rep. they have no way of exporting my unsold from ebay to an csv file.. but I was given csv as an alternative to ebay import because ebay limited my account not allowing me to list anything.

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I have registered my products up to 1000 items, but its outcome was not as I expected, in fact it could be said very few who see my product, I asked for his advice and assistance from colleagues, how in order to enliven my store?

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Seller admitted fault, has refunded purchase on PayPal. Am I expected to pay the return shipping?

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Hello. This booth is staying open. I have went under the Account Dashboard and clicked the cancel booth and did get logged out afterwards. But when I logged back into this booth here, Empress Depot, it still showed my other "cancelled" booth...

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How do I opt out out of shipping international?

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I'm not sure that I want to list here if it's going to end up more expensive than it looks. Please let me know the total cost after the trial period. Thanks.

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How would you approach being gone for a week? If you put your booth on vacation mode, no one can purchase anything from you while you're away. If you increase your "items ship within" time period... people can purchase from you, but even with the ...

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Looking forward to your reply

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I have a 30 day return for any reason policy. I understand that when a customer returns an item they expect a refund. Apparently Bonanza doesn't. Just looked at my profile and found the following. Refund Rate Explanation_message_warning_sm Po...

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When I signed up to weeks ago i was sent an E-mail conforming my sales percentage was 3%.

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I'm going on vacation and can't figure out how to put my booth into vacation mode, so that people don't think I'm ignoring them or late on shipments. thanks!

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I left a negative feedback on a seller a few days ago. It is still not showing up. Do feedbacks take a while to show up? or does Bonanza/seller screen the feedback and delete as they see it? Since mine was a negative feedback I wanted other pot...

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What does this mean in your emailed letter?.. "We chose to discontinue because the service wasn't consistently making the lives of our sellers easier."

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Buyer paid through Amazon Pay and the order is not shipped yet. Once I process the refund through Amazon, does anyone know if she will be able to resubmit her payment here on Bonanza, or do I have to relist her items so she can buy them again? ...

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Some of your items in your booth require a manual approval. One of our team members will personally review your booth within 48 hours Same Problem, by the time they approve the listing It’s gone… 2 times in 5 days.. very upset.. Thank yo...

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I have 2 notifications on top of my Bonanza's page (Selling and Account). I've already opened the notifications, but they are still showing. Any help is welcome. Thanks.

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how many views are normal in a day? or low in a day?

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I am having editing issues and picture issues. I get the "You might be lost, Let’s go home” page when trying to edit items. Another crazy bug is with the Main Photo not appearing as the main photo but some other picture being selected. Anyone e...

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I am very new to the platform here and I looked through the forum questions and didn't find what I was looking for. I have some books (Bibles) that have imitation leather as well as some that have bonded leather and some that have genuine leat...

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