Seller Community Forum

I accidentally refunded a buyer whose item still has not been shipped. I contacted the buyer and explained the error. The item is still showing up needing to be shipped although the refund has been applied. I asked the buyer to repurchase the i...

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Why is this?? This is costing my .39 for each label, plus the 9% fee, I am starting to wonder if this is worth it. More importantly, why cant Bonanza have a real customer support phone# ?? Why cant they answer my Question I submitted 3 da...

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I do not understand why Bonanza would have a link on booth items that sends a potential customer to Amazon. It just does not make good business sense in my opinion. If someone wants to check Amazon items they are perfect free to do it, but why in ...

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Hi Is their a Difference between "booth setting" "google shopping" toggle ON or OFF, VS Advertise items "google shopping" 9% fee BASIC or 3.5% fee Economy? IS the booth setting "google shopping" ECONOMY which is defaulted to "yes" Free? and re...

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This makes me think that no one is seeing my booth if it tells me I need to activate it every time I visit it. It did take one item off that sold on eBay, but it's telling me that I have no visible items on Bonanza. How do I fix this? No point ...

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Anyone ever receive.this error when trying to look at their booth? All items are inactive now!

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I ordered turbo traffic and have only gotten according to the stats 13 views in 2 days. I don't get why so low, can anyone help?

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I just purchased windows 10 pro, however, I am having trouble locating the download for windows 10. When I go into the purchase menu, it only gives me the option to look at the product I've bought. I've been waiting quite a while for the product t...

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I have over 3000 items on Amazon and only 211 are in my booth. I have asked support about this on 2 different occasions but no response after 3 days. Do these people actually interact with us???

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For over 5 weeks trying to make changes with the batch edit.It does not do the changes. Is anyone else having the same problem? Does anyone have a way to get batch edit to work.We are paying for a service that we are not receiving.

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I listed a gun cleaning cloth. Other products from the same manufacturer I see are listed in Sporting Goods > Hunting > Gun Smithing & Maintenance. I can't list in that category because it doesn't come up for me as an option on the list. Neithe...

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silly question here.. but i just had a sale through amazon payment, but where does the money go ?? I dont see anything in my account thats connected to paypal and amazon.. I want to be sure before i ship the item out . I did not get any email ...

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I set my pricing on our product but it keeps getting discounted WITHOUT My approval. Why? Can the discounting be turned off?

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I have verified my ebay seller account and linked to bonanza successfully. but I keep getting this error 120: Before you can list this item we need some additional information to create a seller's account. any help is appreciated

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How do you issue a refund to a credit card buyer Thanks in advance for any help on this. Pat Washington

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Want to give customers option to enter Size & Color when buying item.

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I just listed my items ( around 1 hour ago ) and curiously search for the exact title of my items, and they didn't show up. Any idea why ?

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How come I am getting HUNDREDS of views of my items that are actually much cheaper and no sales, no questions , no nothing other than MOST of my items getting hundreds of "Views". Does Bonanza just put "Views" up to fake us out?? I am offering Fre...

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Hello. I need to contact Bonanzo by phone ASAP. About a month ago, I had ordered some Galaxy Roshes for around $125. They were to ship today. I had recieved an email about it a week after purchasing, confirming the order and telling me it'd be her...

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Anyone know of a way you could only import and sort high sales rank items to Bonanaza or will Bonanza only work if you transfer it all? Can I use a Amazon csv file, remove part of it, and still have Bonanza not mess with my other amazon listings ...

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