Seller Community Forum

I had a customer buy something today and instantly messaged me asking to have it shipped to a different address and name than what's on the account and PayPal. I know from eBay that usually the rule is only ship to eBay confirmed shipping. It just...

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I received an email that I made a sale. It's not showing in my paypal account. Payments used to show immediately. I don't want to send it out until the payment shows in my account.

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...on the suggestions page a few weeks ago, and since then I've been locked out of voting or submitting ideas. Why did this happen, and at what point can I participate again? Why are we limited in our number of votes when there are so many goo i...

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I am new to Bonanza and just got my store set up. Do my relisted eBay items automatically get imported if I have the auto synchronizing set here? Does that mean I will have duplicates that have to be deleted manually? Also, does anyone know how I ...

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I have a booth on Bonanza but I sell alot of my art at art shows and festivals. Is there a way to mark items as sold or use an app to sync my in-person sales to my booth on Bonanza? Right now, I have to delete any items from my booth that I sell i...

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I have cancel my 1 year Gold Member, and the bonanza told me i can have a 1 month free trial, During the trial time i can cancel my gold member any time and take back the payment,but i don't receive the refund of US$290 until now. So any thing mis...

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I have many duplicates, due to importing from ebay I wasn't aware of, and now need to pare down 500 listings down to around 250. Is there a way to delete more than one item at a time? I've deleted about 250 from over 800 but this takes way too muc...

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Hello, When I try to download my csv file of 11 products, It only loads 5 products. I am new to Bonanza and have tried several times. Any help would be apprieciated. Thanks!

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I just started here today, and only have one item listed so far. I just figured out that I can create my own categories, so now I'm wondering how to get my listed item into the category I made. Right now it will only show up under "All". I'm confu...

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I am very confused about my booth. Apparently I have a web store too. I am trying to figure out out I can make categories to separate my items instead of just have pages of unorganized postings. I am unsuccessful in finding any real help. Is t...

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Is there an easy way to convert a custom request into a custom listing for a buyer. I know that Etsy has come up with a system to make so easy. It would be nice if we had something like that here. Not sure if this is the right place to ask this qu...

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I just had to refund a buyer via paypal. Since I did not have enough in my account, paypal is taking it from my checking account. I got a message from Bonanza stating that the buyer bought the item from my booth with an echeck and the order was re...

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I set up my booth back in 2009 but have been away and not paid much attention to my booth. Trying to get back actively now, I see many items have apparently been imported 3 and 4 times; now I have over 700 items in my booth thanks to imports; my e...

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How do I add more categories to web store? I have lots of categories for booth but only have 4 in web store. Cant find where to add more to the web store only the booth.

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Hi All, I am new and setting up my booth with a few questions. What size should the small photo in the booth be? I've imported one but it seems quite small even though original size is 1275 (long). Also, I created categories but can't find a way t...

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I got an email saying I soon will be charged selling fees. I had sold two items (yea!), and when they sold I went looking for the fees but couldn't find them. I just went looking for them now and couldn't find them. Am I missing something, or does...

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I have had a booth for about a month and have not yet had sale. Several items have between 20 and 50 views. How long did it take before others started seeing sales

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I don't want to have to list each size separately. Is there a feature that lets the costumer choice the size they need when checking out.

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Halloween is 30 days away and falls on a Saturday! Anyone up for promoting each others Halloween sales items? I can do twitter and facebook. Lets help each other get more sales!

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Ok so what is the trick to printing shipping labels? Everytime I create one they are HUGE. I have to snip it using my snipping tool and paste it into word to make it smaller.

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