Seller Community Forum

I have been considering doing discounts on my booth items, but have never done or offered promotions or discounts. If anyone who happens to do a lot of this knows, I would be so greatful to know more about it, as I don't want to ruin my booth by ...

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[URL removed] Does anyone know why in my sent messages some are highlighted and have an envelope next to them? I'm wondering if that means the intended recipient hasn't read them. Thanks a bunch! Bailey

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Hello everyone, I checked several of my items and most of them are listed in Google or Bing with broken links because I changed some of the titles. How can I fix that? Thanks

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I recently brought all my items from ebay over into Bonanza and the process went well except that it only uploaded one photo from each of my listings where I had at least 5 or more in each. How do I get the remaining photos from ebay to import in...

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Hello everyone, is there a way to view status on an imported (csv) file in the queue? also, is it o.k. to submit multiple csv file import requests? thank you!

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Is it still a Google policy not to have duplicates? So when I upload from ebay should I be changing the titles? Thanks.

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Does the shipping policy appear on the listing page? many buyer making payment and then asking to know the ETA for the delivery. not once i had to refund buyers , only because they did not saw this information

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Is that a facebook or bonz thing? I'd like to suggest they fix the sort function, and allow categories. I'd hate to bother support here if it's not their deal.

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I finally got this up and running again since netcarnation disappeared. [URL removed] When I edit the link of my call to action button (the "shop now") I'm asked how the button show act for ios and then how it should act for android users. T...

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I imported from Amazon 2 months ago and ensured to turn off sync option. Last week I linked ebay account and again, made sure to turn-off the sync. Yesterday, I noticed my products for sale dropped by 8 items and all of the sudden most items ar...

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Hi everyone. We uploaded updates to the site yesterday (hooray!). In the process of doing so, we caused some pages to have lag (boo!). For the next 10 hours or so, the following pages are about an hour [URL removed] Home page (This means if y...

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Have attempted several times to edit a description both in the WYSIWYG and in the html screen. Selecting Save and the change does not register. Anyone else having this problem? Have reported it in the Bugs section. Thanks!

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Hidely Ho, Folks- I tried updating my booth, but it shows that items weren't sent to Google today. Is there an update or something I've missed? Thanks!

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I imported my etsy items and had to edit to add categories, but I can't figure out how to actually get them to list in my booth. What am I doing wrong??? Also do I have to list all of the items or can I do them as I want? Thanks!

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We opened a booth a month ago. We have 114 items in our booth that are successful on our website, Amazon and eBay. When we selected advertising, we selected Superior to get our products out there. We look at Bonanza as an advertising channel as we...

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I did the ebay import but can't see if it's working. How do I know if it's in progress or has failed?

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Hi Everyone! I just had an order where the Calculated Shipping was off by quite a bit, {$5.00}. I want to give the Buyer a refund for the overage, but can't find out how. I greatly appreciate any help with this. The Buyer paid by Credit Card, Di...

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I sell a variety of items and like to keep them separated with my different bonanza accounts. However I often see the "connect your bonanza accounts" tab and would like to know what the benfits of doing that would be? Would it combine all paymen...

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I have been on Bonanza for a few months now but I just started to get more serious on here. One thing I was curious about is the search Amazon button(link) in the item details area of listings? I went to some other booths and they have it too. Whe...

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I noticed that my listings were not being removed when they were sold or I removed them from eBay. I also noticed that my prices were not being updated. I read somewhere in the help section saying to delete the listing and and re-import the listin...

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