Seller Community Forum

I need to refund a buyer. How do I do that ???

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I received an order that needs to ship US to UK. When I try to change the shipping it says shipping can't be more that 30% of the sales price or $15.00. The item is $19.99 but shipping is $58.00 because of weight. Any help appreciated

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I also sell on Ebay & had some listings imported from ebay to bonanza. I had some old clock parts listed on auction format on ebay & I woke up this morning to find one of the auction items had sold here last night for my starting bid price on eba...

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need to ship in 2 boxes

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Thank you for answers

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I’ve been on Bonanza 3 years. I’ve just imported my items from eBay to Bonanza last week. Just had a sale here on Bonanza (haven’t had a sale since 2019) and the sale was a PayPal sale and was complete except the funds are not in my account. Bonan...

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Bonanza has the sale as “complete.”

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want to know if can use FedEx

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Where can I see my list of followers on Bonanza?

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Why does Bonanza send robotic email responses to my enquiries for parts I did not receive and pass the onus on the sellers?

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Hello. A shopper made a purchase after making a search on Bonanza and went to my listing. Are we now being charged 9 percent no matter what? I have my advertising percentage set to 9 percent. The reason I know that it was direct is be...

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Started and activated my booth Feb 2020. Have about 95 items in it. Just added a pair of shoes to it and got this. "Just letting you know... Your booth is awaiting review by our team, it should be activated within the next 72 hours." ...

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I had a buyer make a large purchase and open a case with Pay Pal saying it was an unauthorized transaction. She lost..I thought a block button would be nice. :)

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Is it possible to lower the sale percentage. I just paid $65.00 on a $280.00 sale. This is a bit high

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Are you a new seller on Bonanza? If you are, leave a comment and I will include you in an upcoming hand piked list. You must have 0 sales to qualify for this list.

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My shop is only a week old, so I'm not exactly expecting millions of views from Bonanza, but so far the only views I've gotten have come from my direct links, i.e., from the marketing I've done on Instagram and Reddit. My titles are descriptive...

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How can I make sure my items are set for search optimization?

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It seems that buyers often find sellers who have already sold a lot. For new sellers like me it is difficult to sell the first product. And I don't know how to get there yet. Please help me. Thanks very much!!

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i was told that i could create an automated email to the buyer requesting shipping information, specifically the phone number for the shipping company. I can't find anything in the help section. i'm hoping someone here can provide information th...

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Why can't I find my item for sale when I do a search? I have only had 3 views for something I posted almost a week ago. I am selling Royal Egyptian Bedding. It does not makes sense that I can't find it when doing a search and I have already chec...

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