Seller Community Forum

Dear, I am having an issue with Stripe payment for customers. I have seen so many unsuccessful transactions from many customers. I also talked to Stripe and they said you have third party payment authorization with Bonanza. So, the payment author...

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Anyone else having a problem with their variations totally jumbled in their listings? Customers can't make selections because the info is either missing or incorrect. Also- another new one- suddenly I am getting "offers" which I have never allowed...

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I just tweeted 2 items I just listed. They both received about 20 views. When I hit on the "Popular" view one is at the top of the page, the other one with just as many views is still at the bottom of the page. Anyone else this happening to?

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Hi bonanzlerz, I am a new seller on Bonanza.com [URL removed] Ten days ago, and today,I have received two orders which contain two products that are not in my stock. Second and [URL removed] Someone has used my credit card data,on 0...

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Since the recent negative changes in Etsy some shops are opening here but you can only import the listings. What about the reviews ?

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I received an email from technical support, advised me to run ads to get sales, but unfortunately there are no results

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Hello, how do i activate my booth ? I imported some of my work from Etsy to bonanza. Edited some listings but the button is still deep orange. Thanks in advance..

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We have been working through getting our items posted via bonanzas API, and its been going mostly fine, however we seem to have run into a snag, the main category for the item is required, but there seems to be no automated way of determining what...

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Hello! I packaged up a pair of shoes into a normal cardboard box. It weighs 3 LBs. and 1 oz. Bonanza's "Buy Shipping" shows I can send it as a Regional Rate A for 11.08 to AZ from MI, but can I do that simply by purchasing that rate and attachi...

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Do i have to manually sync everyday, or its automatically constantly syncing all my ebay accounts?

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Today (Wednesday) I have an item sell twice, 2 different orders. 70818602 Enameling on Metal Clay Innovative 70818515 Enameling on Metal Clay Innovative This sold on January the 15th and is not even in my inventory. When I do a search f...

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Is Bonanza restricting items such as sanitizers and disinfectants?

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Hello Community! Recently, we have had many asking "How will the sales tax be displayed on the payment I receive?" Your PayPal or Stripe payment receipt will display a “Partner commission” or "Application fee" for the amount of the sales tax...

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I've been thinking about how choosing entrepreneurship can be exciting and freeing, but also daunting and discouraging at times. Perhaps you've shared your dreams of starting on your own to friends or family who tell you you're crazy; or are just ...

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On 4/25 I purchased a computer processor here on bonanza. The pictures clearly showed the retail packaging and the description made no mention that it was an OEM item. The ad also clearly stated it was shipping from Falls Church VA, US An...

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I went with a 9% sells and I have been charged 25.. 3 times in a month? I thought it was a flat 3.5% or 9% and so on. I have emailed them and never back from them about these charges.

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so I have a customer that says I sent her a 'travel size' Clinique face cream. The listing and the item details literally spelled out the exact size, the photo was of the exact item. I mean $12.50 with free shipping for a full size Clinique cream ...

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My acct is so screwed up. All of my login info has disappeared. I have been trying to get it straight. I have rec'd 2 emails and both were different. This has to be straightened out.

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Is there no way to bulk change pricing?

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I've nosed around in help and can find nothing about searching for a particular shop. There must be something I'm missing! thanks very much & stay safe!

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