Tears Naturale II soothes and moisturizes your dry, sensitive eyes just like your own tears. Tears Naturale II contains POLYQUAD preservative, recommend by doctors as being one of the most gentle on the eye. Other then that, store brand eye drops and even some national brands are still using a preservative which name as BAC (benzalkonium chloride), which has show to be harsher to the surface of the eye with frequent use. This medication is used to relieve dry, irritated eyes. Common causes for dry eyes include wind, sun, heating/air conditioning, computer use/reading, and certain medications. Eye lubricants keep the eye moist, help to protect the eye from injury and infection, and decrease symptoms of dry eyes such as burning, itching, and feeling as if something is in the eye. Direction of Use Instill 1 or 2 drops in the affected eye(s) as needed. Ingredients Duasorb, a water soluble polymeric system containing Dextran 70 0.1% and Hydroxypropyl methylceullose 0.3% Cautions If you experience eye pain, changes in vision, continued redness or irritation of the eye, or if the condition worsens or persists for more than 72 hours, discontinue use and consult a doctor. If solution changes color or becomes cloudy, dot not use. To avoid contamination, do not touch tip of container to any surface. Replace cap after using. Keep this and all drugs out of the reach of children. In case of accidental ingestion, seek professional assistance or contact a Poison Control Center immediately. Discard on month after opening. Terms Conditions Payment Payments are processed through-managed payment. Please note that items will be shipped upon receipt of full payment. Shipping Products will be dispatched via SingPost from Malaysia. Handling time is 1-5 working days. Your shipment will include a valid tracking number for your convenience. All items are meticulously packaged with bubble wrap to minimize damage during transit. Estimated delivery time frame is 11 to 23 business days. Express shipping option is available at an additional cost. With express shipping, expect delivery within 4 to 7 business days. Returns Should you encounter any concerns regarding your order, please reach out to us via message. We are committed to promptly addressing any issues to ensure your satisfaction. Items can be returned within 30 days, provided they are in good condition. Feel free to contact us for assistance with returns or any other inquiries. Returns will not be accepted if: The product is damaged due to customer misuse or negligence. The product is disassembled, altered, or tampered with. Damage occurs due to incorrect installation or improper use. Please review the product and instructions carefully upon receipt. · ??Product exchange or return solely due to box denting issues is not applicable. Others Import duties, taxes, and other additional charges are not incorporated into the item price or shipping fees. Kindly note that customs import duties and taxes are the responsibility of the buyer. Please be aware of these potential charges when making your purchase. Buyer's responsibility includes covering custom import duties and taxes. Feedback Please consider leaving us a positive 5-star review if you're satisfied with your order experience. Your feedback is crucial in motivating us to improve our services further. In case of any issues, kindly reach out to us before leaving negative feedback. We aim to make your purchase experience as pleasant as possible. Thank you for shopping with us!