WE SHIP ALL ORDERS RECEIVED BY 3:00 pm CT THE SAME DAY. All orders are shipped FREE via USPS. Never installed item. Boxes may have slight damage shown in pictures. If you have ANY questions about this item or any item we have for sale please message us and we will do our best to respond in 24 hours or less! Thank you for viewing our listing. Please understand this item is an open box. We carefully check to ensure item is not damaged or missing any pieces. We are able to sell at very low prices with boxes being damaged. Free shipping to the US only. We do not accept returns, so please verify that this valve trim will suit your needs. The original box has wear, but the item is not damaged. In the rare event the item is defective upon installation or blemished in some way (unless previously stated in this description), we will discuss a refund or exchange. Please contact us immediately before filing a dispute. Contact us within 14 days if you have any issues that need addressed. As always, our goal is complete customer satisfaction. We offer international sales. Shipping will be added to the purchase price. Please contact us with the shipping address for a parcel quote. We can make arrangements with your carrier of choice but will default to USPS. hansgrohe 15864821 Ecostat Modern-Handle 6" Wide Shower Valve - Brushed Nickel THOUGHTFUL DESIGN: German design and engineering delivers exceptional performance for all of your shower needs EASY CONTROL: The top handle diverters water from the first outlet to the second outlet (showerhead, tub spout, handshower, etc), and the bottom handle controls water flow, volume, and temperature QUIET OPERATION: The use of the iBox Universal Plus Rough reduces in-wall vibration and resulting noise during the use of your shower trim SCREW-FREE PLATE: This shower trim does not require you to drill additional holes into your tile, providing a cleaner installation process BUILT TO LAST: Brass internal components compliment a polymer trim plate for a surface that is resistant to dents, chemical corrosion, and mineral accumulation