TAMPA PRINTING IS OPEN FOR BUSINESS. We are currently operating under normal production and shipping schedules. We care deeply about keeping our employees and customers safe and healthy. We are diligently practicing safety measures within our facility to ensure that each employee is safe and protected. These include social distancing and frequent sanitizing of all areas and high-touch surfaces. These measures will also help keep your packaging and product safe and protected. PRODUCT DESCRIPTION: This listing is not a new product. It is either slightly used or returned unused. These inventory clearance items may have slight wear and/or minor defects. None of the defects will adversely impact the look or effectiveness of the banner. Due to the nature of this listing it is also Non-Returnable. Tampa Printing uses heavy duty premium 13 oz indoor / outdoor vinyl banner material. All banners are printed using industry best latex ink technology, are UV and water resistant, and withstand hot and cold conditions. All banners include metal grommets in each corner for easy hanging. Larger banners receive additional grommets and reinforced hemming along all sides. All banner dimensions are Height (top to bottom in inches) and Width (left to right in inches). TO MESSAGE US: Hover cursor over My at top of page. Select "Purchase History". Scroll to your order. Click on the "More Actions" link on the right side of the screen, below the Leave Feedback button. Select "Contact Seller". Under "Select Topic" choose "I have a question about using my item or I want to send the seller a message" . Click the "Contact the Seller" blue button. On the next screen type in your message. PRODUCTION/SHIPPING: Our banner production is REALLY FAST! Once your order is purchased and/or design approved, your order ships the same or next business day! Our normal business hours are Mon-Fri, 9am-5pm EST, excluding holidays.