WE SHIP ALL ORDERS RECEIVED BY 3:00 pm CT THE SAME DAY. All orders are shipped FREE via USPS. Never installed item. Boxes may have slight damage shown in pictures. If you have ANY questions about this item or any item we have for sale please message us and we will do our best to respond in 24 hours or less! Thank you for viewing our listing. Please understand this item is an open box. We carefully check to ensure item is not damaged or missing any pieces. We are able to sell at very low prices with boxes being damaged. Free shipping to the US only. We do not accept returns, so please verify that this shower head will suit your needs. The original box has wear, but the item is not damaged. In the rare event the item is defective upon installation or blemished in some way (unless previously stated in this description), we will discuss a refund or exchange. Please contact us immediately before filing a dispute. Contact us within 14 days if you have any issues that need addressed. As always, our goal is complete customer satisfaction. We offer international sales. Shipping will be added to the purchase price. Please contact us with the shipping address for a parcel quote. We can make arrangements with your carrier of choice but will default to USPS. Moen TS1420NL Mosaic Square Two-Function Body Spray, No Valve - Polished Nickel WARM AND INVITING: Polished Nickel finish provides a mirror-like warm metallic look, adding a refined touch to your space VALVE REQUIRED: This trim kit requires Moen valve S1300 to complete installation MULTI-FUNCTION: Full spray or targeted massage LONGSTANDING FLEXIBILITY: Built on the Moen M-PACT common valve system, allowing you to update the faucet style in the future without replacing any plumbing INVIGORATING SHOWER EXPERIENCE: Immersion technology channels water to deliver a perfectly balanced force and maximum coverage