We are a small family run business currently registered with a licensed apple distributor(as a Micro reseller). Our Registration number is validated.***Please kindly contact us if you have any issues before leaving a negative or neutral feedback*****Our dedicated customer care Representative will certainly resolve any issues to your satisfaction. ********FAQ:Please follow the below steps if your lead is not working to rectify any issues and try again after each step:Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories. Lightning to USB and a USB wall adapter Use a wall power socket and check for firm connections between your charging cable, USB wall adapter, and wall socket or AC power cable, or try a different socket.Remove any debris from the charging port on the bottom of your device, then plug your charging cable firmly into your device. If the charging port is damaged, your device probably needs service.Let your device charge for half an hour.If your device is still unresponsive, force-restart your device:iPhone 8 or later and iPhone SE (2nd gen):press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.iPhone7, iPhone 7 Plus and iPod touch (7th gen): press and hold both the Side (or Top) button and the Volume Down button until you see the Apple logo. iPhone 6s or earlier, iPhone SE (1st gen) and iPod touch (6th gen) or earlier: press and hold both the Side (or Top) button and the Home button until you see the Apple logo.Let your device charge for another half an hour. If your device still won't power on or charge, you can either take your device, charging cable and charging adapter to an Apple store or Alternatively we will be more than happy to send you a free return label to send it back for a full refund or free replacement depending on our investigation. Thank You These are 100% authentic apple USB! OVER 4200 sold! Newly relisted due to unprecedented sell out. 1m and 2m Delivery Information We aim to dispatch all orders on the day of ordering (weekdays only) if order is placed within the time frame stated. Yodel shipping is used for all orders ,but we can make exemption on demand.