Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you. Signature Hardware 485514 12" Wall-Mount Rainfall Shower Arm - Aged Brass Give your rainfall shower a durable, solid base with the Wall-Mount Rainfall Shower Arm. Available in a variety of lengths, this arm extends your rainfall shower head out from the wall to better simulate natural rainfall. It is available in multiple finishes, and a flange is included. Constructed of brass for long lasting durability and dependability All dimensions are +/- 1/2" Escutcheon included Overall Length: 11-5/8" Overall Width: 2-3/8" Shower Arm Reach: 12" (distance between the wall and the arms outlet) Backplate Width: 2-3/8" Backplate Height: 2-3/8"