Seller Community Forum

I was unfairly left negative feedback from a new customer who got a FREEBIE from us and is also a new customer to bonanza. They failed to contact us or follow Bonanza protocol between seller/buyer. I want to dispute the feedback. We have already r...

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Just received the e-mail that EcommerceBytes Opens Nominations for 2016 Sellers Choice Awards. The survey is available to take and voting beings on January 17th. Anyone else receive this? [URL removed]

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hi! I have been slowly making sales here so I thought I would sign up for a 55.00 a month plan. They just took 660.00 out of my bank. Is there a number I can call to stop this. Please? That's not what I signed up for. Heather

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My booth does not reflect a PayPal payment being received for the item nor does it reflect the item being sold. Also there are no Bonanza fees for the transaction......If I had not received the PayPal notification, I would have no way of knowing t...

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Are items sold on eBay that were transferred to bonanza deleted from bonanza deleted automatically when they are sold on eBay and vice versa? I am new and can't find an answer.

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I'm trying to close out here on the ranch , was able to close my booth partially of it's merchandise . Emailed support , but that could take "24-48"hrs..uh huh maybe a week ? anybody know how to just close out without waiting who knows how...

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I have an order that is no longer valid. How do I cancel it or remove it from my "recent sales"? Any ideas?

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I have a few items that I sold that need to be relisted. Is there a way to do this, or do I need to make a new listing?

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after applying rewards credit to monthly bill, how do you pay balance of less than $1.00 .thanks

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I am new to Bonanza and can't figure out how to create and send an invoice to a buyer for multiple items

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How do i prevent .csv importer from skipping duplicates of items with the same title but have different sizes and gender. Or any help with how to fix it in excell for it to import. [URL removed] CK BE by Calvin Klein Eau De Toilette Spray (Un...

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At the top of the page is [URL removed] Refund Rate Explanation_message_notice_sm Great Performance [URL removed] 5th (1st percentile = best) What does 5th mean if 1st is the best? I don't recall ever giving a refund ...a lower price ...

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I cannot see my booth or add/edit items or see anything under the stats...anyone else having problems?

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Have been noticing a new feature on the listings in our booth- underneath the title tag there is a red emblem that resembles a rocket ship and it says "recent views 49" (for instance). It doesn't seem to do anything, no link etc., it just sits the...

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How do i setup SlideShow for WebStore ?

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I pay the 13% advertising commission so I can export to ebay and control what I have on ebay from here, but when I try to relist expired ebay items from Bonanza's interface, I get this [URL removed] 518: Your application has exceeded usage limi...

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how do you figure final value fee

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I sell health and beauty products. I've been out of the game long enough to no longer know the pricing, hottest brands and items, how others handle returns in a category where reselling used/returned products is prohibited by federal law, etc.

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I used a Visa gift card, and never connected a PayPal account to Bonanza. I have been issued a refund from the seller, but I'm not sure how to claim it. Any help is appreciated.

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After a really poor xmas service by USPS I want to update the shipping on all of my items, I tried to set up a shipping profile and use the batch editor to introduce it but it didn't replace the original shipping cost, just added the new one one. ...

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