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1 answers
0 vote
Free trial help
hi! I have been slowly making sales here so I thought I would sign up for a 55.00 a month plan. They just took 660.00 out of my bank. Is there a number I can call to stop this. Please? That's not what I signed up for. Heather

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1 answers
0 vote
I received a paypal notification of a payment received about 2 hours ago but no bonanza notification.
My booth does not reflect a PayPal payment being received for the item nor does it reflect the item being sold. Also there are no Bonanza fees for the transaction......If I had not received the PayPal notification, I would have no way of knowing t...

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3 answers
0 vote
Are items sold on ebay that were transfered to bonanza deleted from bonana deleted automatically when they are sold on ebay and vice versa? i am new and can't find an answer.
Are items sold on eBay that were transferred to bonanza deleted from bonanza deleted automatically when they are sold on eBay and vice versa? I am new and can't find an answer.

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7 answers
0 vote
Closing account info ?
I'm trying to close out here on the ranch , was able to close my booth partially of it's merchandise . Emailed support , but that could take "24-48"hrs..uh huh maybe a week ? anybody know how to just close out without waiting who knows how...

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3 answers
0 vote
How do you cancel an order?
I have an order that is no longer valid. How do I cancel it or remove it from my "recent sales"? Any ideas?

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5 answers
0 vote
How do you relist an item that had sold?
I have a few items that I sold that need to be relisted. Is there a way to do this, or do I need to make a new listing?

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3 answers
0 vote
How do you pay under 1.00 after applying rewards credit to monthly bill
after applying rewards credit to monthly bill, how do you pay balance of less than $1.00 .thanks

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1 answers
0 vote
How do i create and send an invoice to a buyer that has purchase more than i item?
I am new to Bonanza and can't figure out how to create and send an invoice to a buyer for multiple items

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1 answers
0 vote
How do i prevent .csv importer from skipping duplicates
How do i prevent .csv importer from skipping duplicates of items with the same title but have different sizes and gender. Or any help with how to fix it in excell for it to import. [URL removed] CK BE by Calvin Klein Eau De Toilette Spray (Un...

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2 answers
0 vote
Why is a "refund rate" posted on my feedback page when i have never given one?
At the top of the page is [URL removed] Refund Rate Explanation_message_notice_sm Great Performance [URL removed] 5th (1st percentile = best) What does 5th mean if 1st is the best? I don't recall ever giving a refund ...a lower price ...

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3 answers
0 vote
I cannot see my booth
I cannot see my booth or add/edit items or see anything under the stats...anyone else having problems?

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1 answers
0 vote
New feature on booth listings
Have been noticing a new feature on the listings in our booth- underneath the title tag there is a red emblem that resembles a rocket ship and it says "recent views 49" (for instance). It doesn't seem to do anything, no link etc., it just sits the...

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1 answers
0 vote
How do i setup slideshow for webstore ?
How do i setup SlideShow for WebStore ?

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1 answers
0 vote
Getting error when exporting to ebay
I pay the 13% advertising commission so I can export to ebay and control what I have on ebay from here, but when I try to relist expired ebay items from Bonanza's interface, I get this [URL removed] 518: Your application has exceeded usage limi...

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4 answers
0 vote
What percentage is final value fee? My last five sales you charged me 30% FVF. How do you justify 30%? Even EBay doesn't charge 30% that I know of anyway.
how do you figure final value fee

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2 answers
0 vote
I started a new account after taking a couple years off from selling and, boy, do I already miss the community forums/discussions! I don't know who or where to ask questions not relevant to the overall community ... or even feel like part of a community.
I sell health and beauty products. I've been out of the game long enough to no longer know the pricing, hottest brands and items, how others handle returns in a category where reselling used/returned products is prohibited by federal law, etc.

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1 answers
0 vote
How to receive my refund
I used a Visa gift card, and never connected a PayPal account to Bonanza. I have been issued a refund from the seller, but I'm not sure how to claim it. Any help is appreciated.

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2 answers
0 vote
Changing shipping on items
After a really poor xmas service by USPS I want to update the shipping on all of my items, I tried to set up a shipping profile and use the batch editor to introduce it but it didn't replace the original shipping cost, just added the new one one. ...

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3 answers
0 vote
What happens to ebay gtc listings
Most of our eBay items are good till cancelled. Will they stay in Bonanza of do they only stay in Bonanza for a max of 30 days? Any help is greatly appreciated!

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1 answers
0 vote
Can you stop importing items
Is there any way to stop an importing items once it starts? I have them going live without editing and need to stop it?

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