Seller Community Forum

It's been 42 hours since my first request for assistance. I just opened a webstore with my own domain name that only reverts to Bonanza's main page. I have sent screen shots asking if I have set things up properly and get no response. Is there any...

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I'm so frustrated- I've been on this site for hours trying to get some of my items updated. I have trouble getting the bulk edit to work- I went through it at least 3 times and (it said the changes were saved,) but they were not. I have trouble ge...

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Has anyone been selling pro level musical gear, studio gear, etc? I just listed a few pieces to give it a test run. Not sure if the proper buying demographic frequents the site yet, but really hoping this will become the go-to replacement for the ...

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a Bonanza Message from the link "Contact Buyer" in his/her booth? Do you think it is a bit of overkill?

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hello i had 3 times a fRaud scam buyer and all went well was even delivered . and after 1 month comes a mial from paypal the buyer did not made this payment !! this was a shock really not good lost much money even gave paypal all proof of s...

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I set a coupon code up a couple of weeks ago and I just made a sale but I can't tell this customer to use the coupon for his purchase because I don't see the discount price on the item purchase summery order. How do you know if the customer got th...

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The number of views of my items has dropped off sharply during the last few days. From over 2000 views a day to less than 200. Anyone else noticing this. And almost no sales in the last few months. I use the highest level of advertising.

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Is the flat-rate shipping option only for the proprietary USPS flate-rate envelopes and boxes? It does not state that nor does it show a (TM) symbol. It only shows the generic words "flat-rate shipping." I have been putting whatever shipping ra...

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The token icon is not visible. I'm having trouble to locate it.

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The "request a refund for an item on this bill" option is apparently only available for the current month. I need to request a refund of fees on an item that sold in November and also one from back in October. I'd known about the October one but...

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I opened my booth over a week ago and was supposed to be sent something by email within 24 hours. I never got it. So I went ahead and tried to import from ebay and etsy. It says import was done successfully but below that it say 0 of 3 imported.

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When I search for "Jansport", "Superbreak", "Jansport Superbreak" my item with the title "NWT Jansport Superbreak Backpack - Weary Red Dustie" does not show up in the search results. I have to search "Jansport Superbreak Backpack" in order for it...

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Hello, I noticed today one of my listings have "sold out" is there a way for me to find my sold out listings so I can relist them? I can't seem to find this anywhere...TIA!

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This morning I received an email that [URL removed] "Your Bonanza subscribing membership has recently expired. Bummer! If you don't renew your subscription, here are some of the goodies you'll be missing out [URL removed]" Other years there ...

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Have a new Bonanza account, all prices are shown in Great British Pounds, I want to change this to USD, i am based in Australia

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Can someone tell me if he tried the Turbo Traffic pack ? if it increased his sales ? does it worth to pay 24.95USD for it?

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Hello everyone i'm new here i imported my item's over form ebay and was told that in 24 hours my item's would be active in the booth that was three day ago i contacted support twice no answer i tried to even list an item and some the it just appli...

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I sold an item,shipping was $28.00 but invoice shows FREE SHIPPING.. how do I cancel this as I can not afford the shipping cost? I refunded the buyer in full and put my shop on vacation. too many mistakes on this site and no help????

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Hi I have been on Bonanza a few years . And want to change my bank info & routing # for my bonanza fees to come out of a different bank account . Is there an easy way to do that? I don't want my 1,600 items erased , or have to redue my whole store...

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I set up my booth to import my ebay items and I chose to have the price discounted -1%. I would now like to change this setting for future imports and change the items I have already imported. What is the best way to do this? Beyond this, I mi...

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