Seller Community Forum

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3 answers
0 vote
Shipping notification
After I print the shipping label for an item is a notification sent to the buyer automatically like EBay? Thanks

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3 answers
0 vote
Under my "recent sales", my recent sale from two days ago isn't showing anymore. where did it go?
I've tried to find this sale using different filters, but no luck. It disappeared yesterday when I went to add tracking info. Oh, and also, I received a Bonanza message 3 days ago that said I had a pending Bonanza order with a Paypal e-check. ...

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3 answers
0 vote
Webstore help please
I have the Bonanza webstore and noticed tonight that it is not even showing HALF of the categories I have when you mouse over the products menu. No wonder I am not getting any sales =( Does anyone else have a webstore that can help me here??? I...

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0 answers
0 vote
Importing from ebay
I'm new to Bonanza and just set up my booth this morning. I used the eBay importer, but it only brought in half my active listings. Any idea how import the rest? Do I need to change something in the eBay listings? Thanks

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1 answers
0 vote
How do i make a coupon private or "unpublished"?
I don't see the option when setting up a coupon. Thanks in advance.

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5 answers
1 vote
Wish i could see booth's by category...
Bonanza is growing ever so fast. I would love to browse by booth, and not by item. I am more interested in seeing booths that have a mixture of items being sold by individuals. I'm not interested in the made in china cell phone stuff, or the dr...

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3 answers
0 vote
My first order
Hi, I just got my first order with Bonanza, but the invoice shows only item price. There is no shipping charges mentioned anywhere. Can anyone please help. Thanks

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1 answers
0 vote
Can i make an already published coupon private?
Can I make an existing published coupon private (un-publish it), or does it have to be deleted and another one created? Can the coupon note or anything else be edited after a coupon is created? The reason I ask is that Bonanza apparently allows a ...

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5 answers
0 vote
"coupon" changed to "discount" with no message.
I published a coupon for 10% off. At first there was a button in the listings that said "coupon". When clicked, the message i created when I created the coupon would pop up. Now, all the Items in my booth have a little flag saying 10% off. In ...

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1 answers
0 vote
Google shopping
what is google shopping and what is the cost to use it? thanks

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3 answers
0 vote
Red question mark on my page one of the items im listing
what does it mean

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3 answers
0 vote
If i put my booth on vacation mode, will i still be charged for advertising?
This upcoming Sunday I will be returning to school and will no longer be actively selling until the semester is over. My question is if I put it on vacation mode, will I still be charged for or featured in the advertising programs? Will my items s...

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6 answers
4 vote
How do you cancel a sale and issue a refund?
Buyer paid for item and I no longer have it in stock. How do I cancel sale and issue refund? Thanks for any help.

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2 answers
0 vote
Banner photo color problem
After uploading a new banner photo the colors are changed. The colors are shifted to the green and dull. I can save the photo from my booth and compare it to the original and they are completely different. Why are they changing the uploaded fil...

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3 answers
0 vote
How do i delete old listings?
Over the years, I've accumulated some old listings in my "Reserved" group. Some are duplicates and some are items that I sold privately or ended up donating to local thrift store. There used to be a way to remove these from reserve status perma...

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5 answers
0 vote
Been here too long not to sell
I confess, I work the EB site more than this site. But I would like to get more active and see if I can't generate some sales from Bonanza. However, I'm not a social media hog. I don't have tw and I don't have FB; since I work I don't have time...

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2 answers
0 vote
Trying to advertise but doing something wrong-please advise
I thought, maybe wrong, that you could if you are a seller here, go to bonanza's page on Facebook, and list an item from your store. I did it several times and the items disappeared. Do I have to sign up somewhere or what am I doing incorrectly? ...

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4 answers
0 vote
Syncing between bonanza and ebay
When I sync items between Bonanza and eBay, and the item sells, I end up having to pay fees for both Bonanza and eBay. For instance, if the items are synced from Bonanza to eBay, and the item sells, eBay charges me and so does Bonanza. Same t...

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5 answers
0 vote
I have 100% positive on ebay
Very confused I have 14,915 100% positive on eBay for so many years I can't even count since I have been selling on there for 17 years one neutral! I imported my feedback here and it says I have [phone number removed] with 20 neutrals and 5 negati...

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1 answers
0 vote
Searching free shipping on bonanza
[URL removed] bonanza not count the shipping cost when a search is done? I went to search for something and I noticed that there is no way to search for free shipping on bonanza. So, i went and searched by "lowest" price first. .....When i do th...

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