Seller Community Forum

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3 answers
0 vote
Merchandise sync pro and order download/upload
I am evaluating Bonanza - but probably due to my inexperience cannot locate the ability [URL removed] 1. Use Merchandise Sync Pro for FTP updating of inventory. 2. Automate daily download of orders (other than having a CSV file emailed). I wou...

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2 answers
1 vote
How do you search for a seller
I cannot find where to accomplish this. Thank you

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2 answers
0 vote
How do i stop auto pay for my store fees.
I like to use my rewards to help pay for them and the way it is now my bank account or charge card is first.

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2 answers
0 vote
How do i stop membership auto-renew?
I hate auto-renew and must always assess my finances before committing to an expense in advance, but it seems "the system" just puts a member on auto-renew whether they want that or not. I've looked ALL over for a way to get off auto-renew for mem...

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2 answers
0 vote
No stats or stat link - also not showing in search
A two part question, if you please. I am not finding my items in search. How long does this normally take to publish? Secondly, I don't seem to have way to view stats. When I go to "My booth" it appears as if I'm viewing it as a buyer, not m...

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1 answers
0 vote
Pre xmas time tobacco cards
I have waited for my tobacco cards to be approved since pre Christmas...I do not condone tobacco use so am wondering why the delay? I understand the season, and the season is past

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3 answers
0 vote
Anyone able to remove items from wish list?
The updates list says this issue has been fixed, but when I click the little red X on an item and then click "OK", nothing happens - just like before. Is this working for anyone?

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2 answers
0 vote
Semiannual fees for gold memberships
has Bonanza ever offered semiannual fees for gold memberships? it's easier to come up with a half year payment than the full year amount with low-no sales existing online every where. thanks $17/MO Billed annually SEMIANNUAL : occurri...

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4 answers
1 vote
Possible reasons for declining a payment?
I ordered a cpu on the 3/1/15, I received a transaction complete email the same day. I then received an email receipt from paypal informing me that I had sent the payment, the only thing was, it was to a different merchant. 3 days later I received...

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2 answers
0 vote
Views with each visit
When i go to look at one/any of my items, it picks up and records that i viewed it (at the bottom of the listing).....So, its sort of difficult for me to tell if it was me viewing my items or someone else was actually viewing my items if there are...

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1 answers
0 vote
Questions from same member 3 different id's
I have been getting questions from the same member with 3 different ID'S. Their profile only says they are 'the quiet type'. Nothing else. All questions are only about my bird items. I don't have a good feeling about this. Any suggestions. Can we ...

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1 answers
0 vote
Is our newest tool not working ???
I cannot seem to get my booth's connected??

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0 answers
0 vote
I was doing a markdown but made an error in selecting the items, how do i reverse it?
I tried the Clear Mark Down button and it said the update happened but the prices did not go back up. Please help.

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3 answers
1 vote
I'm lost on here....
I just opened my shop here yesterday and I was wanting to know how do you get views on Bonanza? I'm still trying to learn my way around here but I'm a little lost. lol! HELP!

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2 answers
0 vote
Shipping by ups
I had listed an item to ship by UPS. When the item sold it only gave me the option to ship by USPS. Does Bonanza provide the option to ship by UPS instead of USPS?

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3 answers
0 vote
How do i add shipping to an international buyers list?
Buyer from Germany made an offer on three items in her cart then asked about shipping. I answered her by PM but I can't add the shipping to a new invoice. I tried accepting the offer with hope to make changes after as promised but I see no way to ...

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1 answers
0 vote
Where can i find my wish list?
I just put some items on my wish list until I check my budget. Now the question [URL removed] where IS my Wish List? I can't find it.

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6 answers
0 vote
Does anyone know how to make changes to booth items that have been synced?
I have deleted everything from my booth 3 times to ensure a fresh start and then just imported/synced my items back into my booth, but would like to change the prices. After I change pricing, the changes will not stick. Am I doing something wron...

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2 answers
0 vote
Refund for payment via amazon?
I have a customer who paid via Amazon payments and would like a refund. Just wondering, I refund the payment through Amazon correct? Or is there a way to refund through Bonanza? Thanks

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2 answers
0 vote
How does nintendo games and cd"s do here
I have about 80 Nintendo games one sold for $140 on ebay and the others averaged around $30 but you have a limit to how many you can sell. I was going to try my luck here. Has anyone had quick sells or does it take weeks perhaps months to sell h...

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