Unlacquered Solid Brass Toilet Paper Holder and similar items

Return Period: Customers have the right to request a return within 30 days of receiving the product.

Condition for Returns: The product must be in its original condition, unused, with all accessories included, and the packaging intact.

Opened Packages During Shipping:

If the package has been opened during shipping, the customer can file a claim directly with the shipping company. Filing the claim will make it easier for us to send a replacement to the customer without any responsibility on their part for the opened package.

Our Priority:

If the product has any issues or defects, our priority is to replace the product as quickly as possible. If only a specific part of the product is damaged, we will send a replacement part directly without requiring the return of the entire product.

Return Shipping Costs: The customer is responsible for the return shipping cost unless the product is defective or there is an error on our part.

Additional Notes: Contact Us First: Customers should contact us before initiating any return to ensure they receive proper assistance and instructions.