Glass Beaded Jewelry Set Black Chain and similar items

Your satisfaction is our priority. If you’re not completely satisfied with your purchase, please review our return policy below:

Eligibility for Returns: Returns are accepted within 30 days of receiving your order. The item must be in its original condition, unused, and with all original packaging intact.

Return Process: To initiate a return, please contact us through Bonanza messaging with your order details. We will provide you with the necessary instructions for returning the item.

Return Shipping Costs: Buyers are responsible for the return shipping costs, unless the item was damaged or defective upon arrival. We recommend using a trackable shipping service for returns to ensure the item is returned safely.

Refunds: Once we receive the returned item, we will inspect it and process your refund. Refunds will be issued to the original payment method within 5-7 business days. Shipping fees are non-refundable.

Exchanges: At this time, we do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately, and we will arrange for a return and provide a full refund or replacement at no additional cost to you.

If you have any questions regarding returns, please feel free to contact us. We’re happy to assist!