Note:All the silver charms in my store are made of genuine 925 sterling silver,not silver-plated. Material:925 sterling silver ,Enamel Type :Cartoon Character We are proud to offer quality service and we want your transaction to go perfectly. if you have any question contact us on Bonanza or Email. Thank you for your interest and we hope to do business with you. Payment I only accept paypal which is safe and fast to pay. Shipping Policy: 1)The items will be sent out within 48 hours after confirming the payment. 2)The items can reach 7-15 business days. 3)If you do not receive the items,please contact us as soon as possible. Returning Policy: 1)If need returning for replacement or full refund ,please contact us. 2)Items must be in their original condition, not worn, or altered. 3)The item can be returned within 15 days after receipt. 4)The returning fee is afforded by buyer. Feedback: 1)We will make every effort to make your shopping the most pleasant and wonderful! 2)Please contact us before leaving a negative feedback, giving us a chance to resolve your problem. 3)Once you leave positive feedback for us, we will return the same to you immediately. Contact Us: If you have any problems, please feel free to contact us by sending email to me, we will reply within 24 hours. Please do not leave neutral or negative feedback as a way to communicate. Enjoy your shopping!