The Gentle Friend moisturizing skin cream is solid in the jar, at what is normally considered a comfortable room temperature. It melts very quickly when applied to skin. I created this product with babies and the elderly in mind, since it is easy to apply to delicate skin. Ladies quickly discovered that it made a nice face cream as well! Others like it for a hand moisturizer or as a massage oil. The "gentle friend" on the label is my favorite goat, Jewel. Notice the little chicks sitting on her back. The adult chickens also enjoyed warming their feet on Jewel's back while Jewel enjoyed the free massage! Since raw goat milk in a product such as the Gentle Friend would necessitate preservatives, which I do not consider healthy there is no goat milk in this product. The goat's picture is on the label only because my business is named after the goat. Ingredients: Shea Butter, Jojoba Oil, Lanolin, Sesame Oil, Bees Wax, Vitamin E, (Vanilla, Lavender Essential Oil, or Rose Geranium Essential Oil) Please check out my other listings as well. I have a number of all natural skin care products available. If you have any questions or issues with placing your order please contact me BEFORE YOU PLACE THE ORDER! I generally check emails at least 2 times a day (except not on Sunday), so I generally will get back with you promptly! Feel free to contact me with any questions. Made in a smoke free, pet free home.