This is a CROSS-STITCH PATTERN of the shop LoveMyStitch! After executing the purchase, you will receive your pattern/patterns via e-mail attachment for you to download and print out, within 24 hours of purchase. You can download the following files (which you can print in the A4 format): - a Pdf file with DMC colors map; - a Pdf file with easy beginners instructions; - a pattern picture in JPEG format; - a Pdf pattern with black and white symbols; - a Pdf file containing the Floss Usage Summary. THE MEASURES, THE TYPE OF AIDA AND THE NUMBER OF COLORS ARE CUSTOMIZABLE Type of cross stitch to use: ~~~~~~~FULL CROSS-STITCH See how these graphics are easy to read and realize how much fun. But if you want a different size, please Contact the shop owner [ paone72 (!at) libero.it ] ** SHIPPING FILE ** After finishing the payment, within 24 hours you will be sent the files sel pattern / patterns that you purchased. IMPORTANT: please during or after payment provide your valid email address where I can send the files. ** READING THE FILES** You can read these pdf files using adobe acrobat, downloadable for free from http://get.adobe.com/it/reader/ ** REFUNDS ** Due to the nature of digital files, no refunds can be given. Thanks for understanding... ** POLICIES ** http://www.bonanza.com/booths/more_details/patrizia1972?highlight_shipping_policy=true#shipping_policy_container Come on! Start immediately!