This keypad came from an open box and was never used. Please note that there are a couple of light scratches that I have tried to capture in the pictures. The black screen still has the protective plastic on it so any marks you see on the black screen are on the plastic itself. There are no other parts included with this touchscreen, so this would be a great replacement if you were just needing the touchscreen, but have everything else in place from this door assembly. If you have any questions or need additional pictures, please don?t hesitate to ask. Thank you for looking!