Our inventory is mostly sourced from returned merchandise, which means you're getting a new product (most of the time). We meticulously inspect and test everything to make sure it works as expected. Just a heads-up: the packaging might have seen a few things (like the inside of a delivery truck and maybe a frustrated customer). But hey, the product inside is the star of the show, right?Garbodor V SR 072/067 S7D Perfect Skyscraper - Pokemon Card JapanesePlease reach out before providing any negative feedback, If you are unsatisfied with your purchase please reach out via message so we can make it right! Your 5 star feedback is important to us!