MIDWEST COMPUTER BROKERS Electronic Recovery HP ENVY 17m-ch0013dx i7-1165G7 2.80GHz 12GB DDR4 Iris Xe 17" TS No OS/SSD Laptop boots to BIOS and key functions tested working, except a portion of the touch screen where it is broken. Laptop is in good condition but is preowned and will have typical scratches/scuffs, possible minor dings/dents, and wear. This HP has some damaged/scuffed up corners, broken screen( the touch feature doesn't work inside broken area), and there is some white spots as well. Please refer to photos included. The power adapter is NOT included. COMPATIBILITY is the responsibility of the bidder/buyer. Please verify compatibility before bidding/buying. sale does NOT include any items/accessories which are not listed or shown in photos. File photos are used to represent items being sold in the auction (unless indicated otherwise). Actual items may have slight differences from photos. We do not provide technical support for setup, installation, programming or any other related issues. PAYMENT Payment is expected within 3 days after auction end date. PayPal payments are processed immediately (during business hours). We process credit card payments through or by using PayPal. SHIPPING WE SHIP TO THE LOWER 48 CONTINENTAL UNITED STATES ONLY. We do not ship to Alaska, Hawaii, Puerto Rico or any other country or territory. We ship via UPS. If your item is less than $40 and weighs less than 2 lbs. we may choose to ship via United States Postal Service at our discretion. Items will be shipped within 2 business days after payment has been received. LOCAL PICKUP: If you plan to pick up your item from our warehouse, please let us know in advance so we can have it ready when you arrive. Any item that is picked up from our facility will be charged 6% sales tax. Internet purchases are not exempt from sales tax and shipped items will be charged sales tax according to buyer's location. For local pickup our physical address is: Midwest Computer Brokers 100 3rd Street North Walford, IA 52351 WARRANTY RETURNS We strive to have 100% satisfaction. If you have any problems with your purchase, please contact us immediately. We will make every effort to try to resolve any issue. Buyer has two weeks (14 days) from date of receipt of item to notify us of any problems. Buyers' lack of knowledge or software, drivers or hardware will not be considered a warranty issue. Buyer MUST contact us prior to returning item. Item must be returned at buyer's expense. ** Unless MCBIA has made a shipping error, return shipping arranged by buyer will not be reimbursed. Item must be packed in original shipping materials. Our technicians will diagnose item within three (3) business days of receiving. If item is found to be faulty: At our discretion, replacement will be shipped or a full refund (including original shipping charge) will be issued. If item is found to be in advertised condition: Buyer shall be reimbursed purchase price minus a 10% restocking fee or $5.00 (whichever is greater). Shipping fees will not be reimbursed. If item has been damaged in transit, buyer should contact us via email or phone to file a UPS damage claim. PLEASE DO NOT file an return for transit damaged items. CONTACT MCBIA Office Hours: Monday-Friday 9:00 a.m. to 5:00 p.m. CST. We are not available on weekends and most holidays.