Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you. Kohler 10282-A-BN Forte Single-Function Shower Head - Vibrant Brushed Nickel This Forte single-function showerhead brings innovation to your bathroom with Katalyst, a cutting-edge technology that intensifies the flow of water for a completely indulgent showering experience. With a new nozzle pattern, internal waterway design, and air-induction system, this technology maximizes every water drop and creates a richer, more intense flow of water that heightens the shower's sensory experience. By infusing two liters of air per minute, Katalyst delivers a powerful, voluptuous spray that clings to the body with larger, fuller water drops. Due to WaterSense regulations in the state of New York, please confirm your shipping zip code is not restricted from use of items which do not meet WaterSense qualifications Katalyst air-induction technology maximizes the air/water mix for a powerful, even flow Complements Forte collection MasterClean spray face resists hard water build up and is easy to clean Air-induction technology maximizes the air/water mix for a powerful, even flow Shower arm and flange not included (sold separately)