Luxe Neo Plus Series Cold Water Hose (3/8" X 3/8") With Shut-Off Valve. Product Details Compatible with LUXE NEO Plus Series Bidets (NEO Plus 120, NEO Plus 185, and NEO Plus 320); NOT compatible with NEO Series Shut-off Valve gives ability to turn off or reduce/adjust the water pressure coming into the bidet without affecting flow to the toilet tank Ideal for households with children (bidet can be "locked" so it cannot be turned on by accident) Replaces the cold water metal hose that comes with LUXE NEO Plus Series bidet kits Can be installed with the shut-off valve on bidet end or t-adapter end, depending on personal preference for closer or farther access Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.