Great color, deep chocolate brown with laced tie and bow accent These shoes have been VERY GENTLY WORN AND ARE IN PERFECT CONDITION. The heel height of this shoe is 3.5 inches tall. __________________ Shipment Information We normally dispatch your order in just 1 business day, all articles are checked manually before shipment. Returns We do accept returns, please do contact us before requesting a return. Returns are required to be initiated in the first 7 working days after receiving the product. We do not provide return labels, and you are responsible for the shipment cost of the product . We do expect to receive the product in the same original condition as originally shipped. Products received on a different condition, used, or damaged by the client may can be charged a restocking fee based on the return condition. Feedback Feedback is a important metric , and we do appreciate your honest and correct feedback for the transaction. If you have any problem, please do contact us before submitting your feedback, we are quite friendly on this side, and really happy to help you. For sure you will have a great experience. All our products are 100% original Zara .