To See All The Bundles That We Have. Please Click https://www.AcademyWall.com The Workshop Training Library includes all of our courses for workshop training. Scroll down to see all of the courses included, plus other bulk pricing options. All of these workshop resources can be easily customized: mix and match training topics between courses, add new content, and even re-brand as your own. Here's what's included with each course: INSTRUCTOR GUIDE TRAINING MANUAL POWER POINT SLIDES FLIP CHART NOTES ACTIVITIES AND EXERCISE FILES QUIZZES AND TESTING Module One: Getting Started Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. Workshop Objectives Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let?s review our goals for today. At the end of this workshop, participants should be able to: Define records and archives Analyze records in context Classify records Understand different systems Maintain and convert records ANGER MANAGEMENT Module One: Getting Started Housekeeping Items The Parking Lot Workshop Objectives Pre-Assignment Pre-Test Action Plans and Evaluations Action Plan Form Evaluation Form Module Two: Understanding Anger The Cycle of Anger Is Anger Good or Bad? Fight or Flight Common Myths About Anger Sources of Anger Practical Illustration Module Two: Review Questions Module Three: The Styles of Anger Aggressive Passive Passive-Aggressive Projective-Aggressive Assertive Practical Illustration Module Three: Review Questions Module Four: Gaining Control Recognizing Anger Using Coping Thoughts Using Relaxation Techniques Blowing Off Some Steam The Triple A Approach Practical Illustration Module Four: Review Questions Module Five: Separate the People from the Problem Objective vs. Subjective Language Identifying the Problem Using ?I? Messages How Anger Affects Perception Consider Emotions Practical Illustration Module Five: Review Questions Module Six: Working on the Problem Using Constructive Disagreement Negotiation Tips Building Consensus Identifying Solutions The Power of Apologies Practical Illustration Module Six: Review Questions Module Seven: Solving the Problem Choosing a Solution Making a Plan Getting it Done Ineffective Problem Solving Effective Problem Solving Practical Illustration Module Seven: Review Questions Module Eight: A Personal Plan Understanding Hot Buttons Identifying Your Hot Buttons A Personal Anger Log Acknowledging the Anger Problem The Power of Self-Talk Practical Illustration Module Eight: Review Questions Module Nine: Communicating Your Anger Using Emotional Intelligence Cognitive Restructuring Responding vs. Reacting Write it Out Find the Humor Practical Illustration Module Nine: Review Questions Module Ten: Dealing with Angry People Understanding the Energy Curve De-Escalation Techniques Calming Anger With EAR Avoid Responding With Anger When to Back Away and What to Do Next Practical Illustration Module Ten: Review Questions Module Eleven: Pulling it All Together Process Overview Find Your Motivation One Change at a Time Choose an Accountability Partner Seek a Mental Health Professional Practical Illustration Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Parking Lot Action Plans and Evaluations