To See All The Bundles That We Have. Please Click https://www.AcademyWall.com The Workshop Training Library includes all of our courses for workshop training. Scroll down to see all of the courses included, plus other bulk pricing options. All of these workshop resources can be easily customized: mix and match training topics between courses, add new content, and even re-brand as your own. Here's what's included with each course: INSTRUCTOR GUIDE TRAINING MANUAL POWER POINT SLIDES FLIP CHART NOTES ACTIVITIES AND EXERCISE FILES QUIZZES AND TESTING Module One: Getting Started Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. Workshop Objectives Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let?s review our goals for today. At the end of this workshop, participants should be able to: Define records and archives Analyze records in context Classify records Understand different systems Maintain and convert records WORKPLACE DIVERSITY COURSE OUTLINE: Module One: Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Module Two: Understanding Diversity What is Diversity? Related Terms and Concepts A Brief History A Legal Overview Module Three: Understanding Stereotypes Stereotypes vs. Biases Identifying Your Baggage Understanding What This Means Module Four: Breaking Down the Barriers Changing Your Personal Approach Encouraging Workplace Changes Encouraging Social Changes Module Five: Verbal Communication Skills Listening and Hearing: They Aren"t the Same Thing Asking Questions Communicating with Power Module Six: Non-Verbal Communication Skills Body Language The Signals You Send to Others It"s Not What You Say, It"s How You Say It Module Seven: Being Proactive Encouraging Diversity in the Workplace Preventing Discrimination Ways to Discourage Discrimination Module Eight: Coping with Discrimination Identifying if You Have Been Discriminated Against Methods of Reprisal Choosing a Course of Action Module Nine: Dealing with Diversity Complaints as a Person What To Do If You"re Involved In A Complaint Understanding Your Role Creating a Support System Module Ten: Dealing with Diversity Complaints as a Manager Recording the Complaint Identifying Appropriate Actions Choosing a Path Module Eleven: Dealing with Diversity Complaints as an Organization Receiving a Complaint Choosing a Response Learning from the Complaint Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations