Sony WH-1000XM2 Wireless Noise Canceling Headphones Functional condition: Fully tested and working. Notes: Includes Headphones , generic USB cable and carrying case. You will get only what you see in the picture. Item is used. Great cosmetic condition. Fully functional. Excellent – This item is used but in excellent cosmetic condition. It shows very minimal signs of previous use. No other accessories/components are included Payment and Return Policy Payment: We accept PayPal payments. We will only ship to confirmed addresses provided by PayPal. All items are subjected to 7.5% tax if you are located in Ohio State. Returns: We offer one of the best warranties available on products sold through! If you find that you are not 100% satisfied with your purchase, CONTACT US and we'll be happy help! Our warranty period is for 30-days from the purchase date of your item. Warranty covering: Damaged in Shipping (i.e. exterior packaging is damaged) Defective or broken (i.e. it doesn't function properly) It's the wrong item (e.g. wrong color, size, etc.) It's fake or counterfeit It's missing parts or pieces (e.g. you purchased two items, but you only received one) It's unusable (e.g. concert tickets that arrived too late) Shipping We take great care packaging every item to ensure safe quality shipping. We ship UPS/USPS/FedEx/DHL depending on your location and at our discretion. Most shipments are sent out within 1 business day after payment is confirmed or cleared, unless stated otherwise in the listing. Packages are not shipped on Sunday. Transit time varies and vary by carrier, we cannot control delays caused by carriers. Feedback We value your feedback, and we strive to do everything we can to earn Five Stars and Positive Feedback on every order. If you are unhappy with your purchase for any reason, please CONTACT US prior to leaving feedback so that we can make things right for you. CONTACT US We can be reached via messaging during normal business hours (excluding all major holidays) 9 am to 4 pm (EST): Monday-Friday