Team Cingular Cell Phone Provider Hat Ball Cap Head Shots Strap Back We spend extra to ship Ball Caps/Hats in a proper box so they wont arrive damaged and crushed. All Hats, Trucker Caps and Ball Caps are in general, good, used condition and checked for any defects. Some very minor flaws are to be expected as they are USED or have been DISPLAYED. They all have been sanitized before being listed. They are still very usable and can be worn and/or used for displaying. If any major issues and flaws are found, it is noted in description above and good clear pics will show EXACTLY what you will receive. We ship every business day with a delivery confirmation number which you will receive by e-mail. Your order will be mailed within 1 business day of when payment is received.