Seller Community Forum

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8 answers
1 vote
Does anyone need a free christmas banner, feeling the xmas spirit
Hello. I'm feeling the Christmas spirit and am looking to share it with someone who needs a Christmas banner with or without an avatar. I'll leave this up till tomorrow night 8:00 EST. Whoever posts that they'd like a banner, I'll put the na...

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3 answers
1 vote
Only first image is importing from my ebay listings to bonanza--any ideas??
Hello, In the past week or so, only the first image is importing from my eBay listings to Bonanza. I contacted Bonanza Support and they advised it was just a busy time so it was taking alot longer. Has anyone else had this problem or do I need t...

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3 answers
0 vote
Why didn't my photos upload from ebay?
I have a new account with Bonanza and have just imported 147 items from Ebay. The only problem is that all of the photos are missing. Why is this?

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2 answers
0 vote
Tracking problems
I ordered a purse last week and my tracking info won't update. Can someone help

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3 answers
0 vote
Item sold at ebay via bonz but still active in my booth?
I sent an item to ebay via bonanza yesterday. It sold at ebay, i just went to add the tracking # at Bonanza, and the item is still active! I thought i read of other Bonanza members having this problem. Has anyone else had this happen recently?

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5 answers
0 vote
How do i send a counteroffer to a buyer?
Buyer made offer and asked for free shipping. I contacted her thru Bonanza and said offer good but she needs to pay shipping. She said good. So, how do I send her a counteroffer? If I accept her offer, she won't be charged shipping.

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2 answers
0 vote
Google rejection due toi lack of gtin...
How would i get my fresh or dried fruits & or leaves to have a GTIN

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5 answers
1 vote
Account on probation because of users with 0 feeback
I had an order that was no longer in stock. I sent the buyer a notice and a full refund via paypal. However, the buyer was new with 0 feedback. The buyer gave me negative feedback, and now it put my account on probation. So far, I have two nega...

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1 answers
0 vote
How do i set up sub-categories?
Nevermind - I was going too far to the side :)

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1 answers
0 vote
Hi every one more then 20 item of my both are showing freebie
MEANS NO PRICE COMING IN BONNZA WBSITE.HOW CAN I FIX IT. THANK YOU.

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1 answers
0 vote
I have a booth but the app shows it as being offline, even though its not. what can i do?
I can't get my bonanza booth online on the app, although it's online through the website. What can I do?

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1 answers
1 vote
Credit or debit card, paypal options
I noticed when I edited a item yesterday to sell internationally (namely Canada) that the Credit or Debit Card option showing on the listing went away. The items that I did not change still show that option. Why is this happening? A lot of people ...

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11 answers
1 vote
Which usps flat rate shipping for college textbook?
Would you use a Flat Rate Padded Envelope or a Flat Rate Box to ship a college textbook? It fits snugly in the envelope, but in the medium box I'd have to add packing on 3 sides at least. Some of the books are soft-cover, others hard, and a cou...

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4 answers
1 vote
Have to pay to have store?
Does anyone who wants to open a store here have to purchase a store membership? I am asking because I have new people tell me they won't open their store here once they come in to set up because they have to pay to have a store here. Is this true?...

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2 answers
0 vote
Why did i get this on my item?
I posted an item for sale about 30 minutes ago. Just now when I looked at me items for sale the picture of that item was not standing out and this was posted on it, why? "•This item requires manual approval from our support team. One of our tea...

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1 answers
1 vote
When are turbo traffic pack fees deducted?
Is it at time of purchase, or added to your seller fees? And is it a recurring fee, or one-time purchase. I have the basic free store.

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1 answers
0 vote
How can i get my selling fees back? (fees already paid to bonanza but refund customer later)
The package was returned to origin and I want to refund money to my customer. How can I get my Bonanza Selling Fees back? This fees already paid to Bonanza. Thank you very much.

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1 answers
0 vote
What is doas
I am trying a item and it says "Full refund available for DOAs" what does that mean ..

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2 answers
0 vote
Does advertising make sense for a low profit seller?
I am a complete newby on Bonanza and would like any ides to get some traffic. I sell for a low profit margin, most of my sales on ebay make a profit of £2 or so. At the moment I cannot see a way to advertise and still sell at a profit. I don't...

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1 answers
0 vote
I just imported all my items from ebay. when they came through they have all been discounted and i never chose to do that. why are they discounted?
I just imported all my items from Ebay. When they came through they have all been discounted and I never chose to do that. Why are they discounted?

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