Seller Community Forum

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4 answers
0 vote
How do you know when you have an order?
I am new. Just joined tonight. I have sold before on Etsy and I am curious how one is notified they have a purchase.

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2 answers
0 vote
Do i need to bump as other sites refer to it my site daily and how do i do that
I have 0 views and have been told it is because I do not bump or bring up my post on a daily basis. No one is seeing my booth or product. Please advise

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1 answers
0 vote
Thoughts on bonanza webstore vs shopify and big commerce
Hi Folks, I have been planning on launching a standalone eCommerce webstore/site. I have done a fair amount of research in regards to turn key drag and drop eCommerce sites and had narrowed it down to either Shopify (leading contender) and Big...

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3 answers
0 vote
Buyer wants to return
Buyer bought a pair of jeans. I have measurements in photos and stated in description, but she says they don't fit her right and wants to return. That's fine, but I offered free shipping with the initial sale. Does she pay return shipping AND my ...

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1 answers
0 vote
Buyers send me a message saying that payments in mystore were in euros
Hello everyone, I sent a direct link to one of my products to 2 possible buyers and they both told me that the price requested when they were going to pay was in euros not in US dollars. So they did not place the order. I tried myself to cr...

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2 answers
0 vote
New domain name
How can I buy a domain name from Bonanza? Will connection settings be automatic?

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1 answers
0 vote
If a buyer asks a question, does bonanza automatically email me to send buyer an invoice?
--Buyer sends a question --I reply --I get message to send buyer an invoice I believe I have my settings so buyer can pay without me sending an invoice. The message looks like the sender is the buyer; but they don't need an invoice and I...

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2 answers
0 vote
Do i have the right setting for buyer to pay without me sending an invoice?
"Copy me when invoices are sent to buyers" In my listings, I don't see a "buy it now" . Thanks.

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0 answers
0 vote
Importing csv error: "the required column 'id' is missing"
I have written the id as "STSW0001" in CSV, but after I uploaded the file, I received an email noticing me the error "The required column 'id' is missing". What should I do?

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0 answers
0 vote
Double charged for one item?
I made a purchase for $49.95 with "free shipping" and there are two charges for the same amount taken out of my bank?? I have asked the seller about this, they said they only see the one purchase. Well, I have the bank account, and there are tw...

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1 answers
0 vote
Why am i getting charged $25 every few days?
I make a sale, they take the percentage out. Then there is a flat $25 fee. Cannot reach anyone, PLEASE HELP!!

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2 answers
1 vote
Argh...i've been on bonanza almost 2 years and sales are almost nonexistant! any ideas?
I know many sellers ARE doing well and profiting from selling on the Bonanza platform...we're just not one of them yet. After retiring 10 years ago, I started an eBay store selling garden/nursery seeds and supplies as a hobby and it has since...

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2 answers
0 vote
No response from seller
Hello, I'm new to this site. I purchased a couple of items from a seller. I have tried contacting them twice and have not gotten any response. The items are still not showing that they have been shipped. How do I go about getting this matter re...

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2 answers
0 vote
How do i buy all paul erdman's paperbacksi wan
I want all you have except SET-UP which I already have.

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1 answers
1 vote
Bonanza what are the changes of the two data on the day of the day?
My bonanza store data is not allowed. In China, we spend 7 days in the daytime to see the data. The data on that day are relatively high. But in the evening, the data will be low on the day. What is this? For example, I query during the day, the d...

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2 answers
1 vote
0 views
I understand driving traffic but after 2 weeks , signing up for 19 percent advertising I am getting 0 views . Small amount of views I could understand, but 0? As far as I can tell I have all settings correct. Google feed does show some items when ...

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2 answers
0 vote
Subscribing membership has expired before ending day
I upgrade my store to Titan Ad Pro membership on 12/10/17, recently bonanza sent me an email said that my Membership expired (subscribing run only 7days!!!) anyone has this problem? please advise!!!

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5 answers
0 vote
I ordered something and dont know the shipping details like when its suppose to arive
Could u please find my order and tell me my conformation # and let me know when its going to be delivered

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1 answers
0 vote
How to add a card to pay my seller fees?
Hello,, I have 12 different debit cards and none of them is being accepted to pay Bonanza seller fees. It is asking me to update my credit card to pay the fees, credit cards are not used in my country, only debit cards. All cards, which I su...

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2 answers
1 vote
There was an error. failed with error #563
I have sent an email request to support asking what to do to fix it, but no reply until now, it's over 48 hours that I have sent the request, anyone had the same experience?

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